iAdvize Blog

Get Ready for Holiday Shopping Surges: 9 Must-Know E-commerce KPIs
Article

Get Ready for Holiday Shopping Surges: 9 Must-Know E-commerce KPIs

Maximize Your 2024 Black Friday E-commerce Sales With Conversational Commerce
Article

Maximize Your 2024 Black Friday E-commerce Sales With Conversational Commerce

How Using AI in Customer Service Benefits E-commerce Operations
Article

How Using AI in Customer Service Benefits E-commerce Operations

iAdvize: A “Strong Performer” In Digital Customer Interactions
Article

iAdvize: A “Strong Performer” In Digital Customer Interactions

The EU AI Act: New Legislation for Reliable and Compliant Generative AI for E-commerce
Article

The EU AI Act: New Legislation for Reliable and Compliant Generative AI for E-commerce

Back’On: iAdvize’s Collaborative Corporate Fund
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Back’On: iAdvize’s Collaborative Corporate Fund

4 Ways to Improve the E-commerce Experience With An AI Shopping Assistant
Article

4 Ways to Improve the E-commerce Experience With An AI Shopping Assistant

Enhance Your Sales Strategy With AI Chatbot Technology
Article

Enhance Your Sales Strategy With AI Chatbot Technology

Elevating E-commerce Experiences: The Power of AI Chatbots
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Elevating E-commerce Experiences: The Power of AI Chatbots

iAdvize Launches Its Application to Optimize E-commerce Conversion on the Shopify App Store
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iAdvize Launches Its Application to Optimize E-commerce Conversion on the Shopify App Store

How Generative AI Copilots Will Fix The E-commerce Buyer Journey
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How Generative AI Copilots Will Fix The E-commerce Buyer Journey

Carbon Contribution and Biodiversity: The iAdvize Initiative
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Carbon Contribution and Biodiversity: The iAdvize Initiative

Dog's Day at iAdvize: The Benefits of Bringing Your Dog to Work
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Dog's Day at iAdvize: The Benefits of Bringing Your Dog to Work

30 Online Shopping Statistics to Know in 2024
Article

30 Online Shopping Statistics to Know in 2024

How to 10x E-commerce Conversion with Conversational Engagement
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How to 10x E-commerce Conversion with Conversational Engagement

How to Launch an AI Assistant on Your E-commerce Website in 6 Steps
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How to Launch an AI Assistant on Your E-commerce Website in 6 Steps

Product Recommendations & Engagement That Convert 10x More Online Shoppers
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Product Recommendations & Engagement That Convert 10x More Online Shoppers

iAdvize Recognized as a Notable Provider of Digital Customer Interaction Solutions
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iAdvize Recognized as a Notable Provider of Digital Customer Interaction Solutions

Key Trends in AI That E-commerce Leaders Need to Know
Article

Key Trends in AI That E-commerce Leaders Need to Know

Conversational Commerce in Fashion: Reinventing the Online Retail CX
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Conversational Commerce in Fashion: Reinventing the Online Retail CX

Generative AI in Action: 4 AI Chatbot Success Stories to Guide Your Ecommerce Strategy
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Generative AI in Action: 4 AI Chatbot Success Stories to Guide Your Ecommerce Strategy

4 Trends & Applications of Artificial Intelligence in Ecommerce
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4 Trends & Applications of Artificial Intelligence in Ecommerce

Barometer: Revealing the Benefits of Generative AI in E-commerce Conversations
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Barometer: Revealing the Benefits of Generative AI in E-commerce Conversations

What Generative AI Changes About the E-commerce Customer Experience
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What Generative AI Changes About the E-commerce Customer Experience

Fall Release: Trusted Generative AI Enhanced-FAQs, Reporting, Product Recommendations
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Fall Release: Trusted Generative AI Enhanced-FAQs, Reporting, Product Recommendations

How Generative AI is Transforming Americans’ Online Shopping Experience
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How Generative AI is Transforming Americans’ Online Shopping Experience

Generative AI for E-Commerce: How AI is Changing the Workplace
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Generative AI for E-Commerce: How AI is Changing the Workplace

Generative AI for E-Commerce: Ensuring AI Chatbot Response Reliability
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Generative AI for E-Commerce: Ensuring AI Chatbot Response Reliability

Social Commerce: Boost Ecommerce Sales With Peer-to-Peer CX
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Social Commerce: Boost Ecommerce Sales With Peer-to-Peer CX

Generative AI for E-Commerce: How to Ensure Data Compliance
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Generative AI for E-Commerce: How to Ensure Data Compliance

Summer Release: Meet the First Trusted Generative AI for E-Commerce
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Summer Release: Meet the First Trusted Generative AI for E-Commerce

How The Rise of Generative AI is Reshaping E-Commerce
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How The Rise of Generative AI is Reshaping E-Commerce

Generative AI: A Shift in the Global Conversational Paradigm
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Generative AI: A Shift in the Global Conversational Paradigm

5 Ways to Boost Customer Satisfaction With Generative AI
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5 Ways to Boost Customer Satisfaction With Generative AI

3 Top Brands Share Their Secrets to Driving Revenue With Live Shopping
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3 Top Brands Share Their Secrets to Driving Revenue With Live Shopping

The Conversational Revolution: How Generative AI Will Reshape E-Commerce and CX
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The Conversational Revolution: How Generative AI Will Reshape E-Commerce and CX

How AI is Transforming Sales & Online Customer Service Jobs
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How AI is Transforming Sales & Online Customer Service Jobs

Spring Release: Elevate Your CX With New Product Features
Article

Spring Release: Elevate Your CX With New Product Features

Video Commerce Will Revolutionize E-commerce
Article

Video Commerce Will Revolutionize E-commerce

iAdvize Expands Executive Committee With Three New CRM Experts
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iAdvize Expands Executive Committee With Three New CRM Experts

Customer Experience: A Look Back & Trend Predictions for 2023
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Customer Experience: A Look Back & Trend Predictions for 2023

ChatGPT: A Major Step Forward for Customer Support
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ChatGPT: A Major Step Forward for Customer Support

The Future of Social Commerce: Independent, On-Demand Brand Advocates
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The Future of Social Commerce: Independent, On-Demand Brand Advocates

Conversational Replay: Unleash the Full Potential of Your Live Shopping Replays
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Conversational Replay: Unleash the Full Potential of Your Live Shopping Replays

iAdvize Integrates Google Business Messages to Give Brands a Comprehensive Customer Messaging Suite
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iAdvize Integrates Google Business Messages to Give Brands a Comprehensive Customer Messaging Suite

Why Live Shopping Should Be Your Conversational Marketing New Year's Resolution
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Why Live Shopping Should Be Your Conversational Marketing New Year's Resolution

3 Winning Strategies for Engaging Your E-commerce Website Visitors
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3 Winning Strategies for Engaging Your E-commerce Website Visitors

5 Tips for Optimizing the ROI of Your Customer Experience
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5 Tips for Optimizing the ROI of Your Customer Experience

The Future of Commerce Belongs to Connected Sales
Article

The Future of Commerce Belongs to Connected Sales

Customer Experience Today: 3 Must-Have Trends to Win Over Gen Z
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Customer Experience Today: 3 Must-Have Trends to Win Over Gen Z

Conversational Maturity Index: Consumer Electronics Retailers 2022 Ranking
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Conversational Maturity Index: Consumer Electronics Retailers 2022 Ranking

Conversational Maturity Index: Consumer Electronics Brands 2022 Rankings
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Conversational Maturity Index: Consumer Electronics Brands 2022 Rankings

Conversational Maturity Index: Large Retailers 2022 Ranking
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Conversational Maturity Index: Large Retailers 2022 Ranking

Conversational Maturity Index: Pet and Garden Companies 2022 Ranking
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Conversational Maturity Index: Pet and Garden Companies 2022 Ranking

Conversational Maturity Index: Spare Parts and Repair Companies 2022 Ranking
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Conversational Maturity Index: Spare Parts and Repair Companies 2022 Ranking

Conversational Maturity Index: Hardware Companies 2022 Ranking
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Conversational Maturity Index: Hardware Companies 2022 Ranking

Conversational Maturity Index: Back to School Companies 2022 Ranking
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Conversational Maturity Index: Back to School Companies 2022 Ranking

Conversational Maturity Index: Sporting Goods Brands 2022 Rankings
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Conversational Maturity Index: Sporting Goods Brands 2022 Rankings

Conversational Maturity Index: Beauty 2022 Ranking
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Conversational Maturity Index: Beauty 2022 Ranking

Conversational Maturity Index: Home Furnishing 2022 Ranking
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Conversational Maturity Index: Home Furnishing 2022 Ranking

How to Transform your Live Shopping Event into a Data-Gathering Powerhouse
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How to Transform your Live Shopping Event into a Data-Gathering Powerhouse

How to Measure the Success of Your Live Shopping Event
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How to Measure the Success of Your Live Shopping Event

Tourism, Media, Telecomm: Why Non-Retail Brands Are Leveraging Live Shopping
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Tourism, Media, Telecomm: Why Non-Retail Brands Are Leveraging Live Shopping

Meta Conversations: The Future of Commerce is Conversational
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Meta Conversations: The Future of Commerce is Conversational

How to Profit from Adapting Your Live Commerce Strategy to Your Industry
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How to Profit from Adapting Your Live Commerce Strategy to Your Industry

How to Scale Your Customer Contact Center
Article

How to Scale Your Customer Contact Center

How to Choose an Influencer for Your Next Live Shopping Event
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How to Choose an Influencer for Your Next Live Shopping Event

How to Build an Audience for Live Shopping
Article

How to Build an Audience for Live Shopping

What is Live Shopping: The New Live Sales Trend That's Revolutionizing E-commerce
Article

What is Live Shopping: The New Live Sales Trend That's Revolutionizing E-commerce

How Retailers are Moving to a Freelance Gig Economy Model for Their Online Customer Support
Article

How Retailers are Moving to a Freelance Gig Economy Model for Their Online Customer Support

How to Implement a Live Streaming Shopping Strategy in 13 Steps
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How to Implement a Live Streaming Shopping Strategy in 13 Steps

What is Conversational Marketing & Why You Need It
Article

What is Conversational Marketing & Why You Need It

iAdvize Acquires Aploze to Expand its Conversational Commerce Offer With a Live Shopping Solution
Article

iAdvize Acquires Aploze to Expand its Conversational Commerce Offer With a Live Shopping Solution

Sideshow Achieves 60% Ticket Reduction in Less Than Three Months With iAdvize
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Sideshow Achieves 60% Ticket Reduction in Less Than Three Months With iAdvize

Planning Makes Perfect: Tips to Prep for Your Next Live Shopping Event
Article

Planning Makes Perfect: Tips to Prep for Your Next Live Shopping Event

Choosing the Right Format for Your Next Live Shopping Event
Article

Choosing the Right Format for Your Next Live Shopping Event

Crafting a Chatbot Strategy: 5 Essential Questions to Address
Article

Crafting a Chatbot Strategy: 5 Essential Questions to Address

10 Top-Tier Brands That Have Jumped into Live Shopping
Article

10 Top-Tier Brands That Have Jumped into Live Shopping

How to Reduce Customer Service Costs
Article

How to Reduce Customer Service Costs

5 Trends to Watch in Conversational AI
Article

5 Trends to Watch in Conversational AI

The Definitive Guide to Launching and Growing a Live Shopping Program in 2022
Article

The Definitive Guide to Launching and Growing a Live Shopping Program in 2022

How Live Shopping Meets Consumers' Needs for Human Interaction in eCommerce
Article

How Live Shopping Meets Consumers' Needs for Human Interaction in eCommerce

How to Turn Customer Care from a Cost Center to a Profit Center
Article

How to Turn Customer Care from a Cost Center to a Profit Center

Conversational Tools for Retailers in 2022
Article

Conversational Tools for Retailers in 2022

E-commerce & Sports Gear: Engaging With Sports Enthusiasts?
Article

E-commerce & Sports Gear: Engaging With Sports Enthusiasts?

Optimize Your Customer Service Agents’ Productivity Through Messaging
Article

Optimize Your Customer Service Agents’ Productivity Through Messaging

Why Conversation is at the Heart of the Digital Customer Experience
Article

Why Conversation is at the Heart of the Digital Customer Experience

Tales From the Frontlines
Article

Tales From the Frontlines

Mastering Omnichannel E-commerce: Strategies for Success
Article

Mastering Omnichannel E-commerce: Strategies for Success

Chatbots: How can the automation of online conversations provide efficient solutions for maintaining customer service during times of crisis?
Article

Chatbots: How can the automation of online conversations provide efficient solutions for maintaining customer service during times of crisis?

The Experience Economy: A Source of Opportunities for Brands
Article

The Experience Economy: A Source of Opportunities for Brands

iAdvize Releases Augmented Intelligence: A Unique Collaborative Solution Between Humans & AI for Impactful Conversations
Article

iAdvize Releases Augmented Intelligence: A Unique Collaborative Solution Between Humans & AI for Impactful Conversations

Why Becoming Conversational is the Top Priority for Brands in 2021
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Why Becoming Conversational is the Top Priority for Brands in 2021

Decathlon Enhances Its Online Customer Experience Through Messaging
Article

Decathlon Enhances Its Online Customer Experience Through Messaging

ManoMano: How to Put Human Connection at the Core of Digital CX
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ManoMano: How to Put Human Connection at the Core of Digital CX

Crisis Management: What's the Role of Agility and Rapid Deployment of Solutions?
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Crisis Management: What's the Role of Agility and Rapid Deployment of Solutions?

How Cdiscount is Using Messaging to Guide 17,000 Visitors per Month
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How Cdiscount is Using Messaging to Guide 17,000 Visitors per Month

What is Ubiquity?
Article

What is Ubiquity?

How to Promote Self-Service
Article

How to Promote Self-Service

5 Blunt Truths About the Limitations of AI and Chatbots
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5 Blunt Truths About the Limitations of AI and Chatbots