topbar banner

iAdvize Blog

Il est temps de virer votre chatbot — Fire the Chatbot!
Article

Il est temps de virer votre chatbot — Fire the Chatbot!
It’s Time to Fire the Chatbot
Article

It’s Time to Fire the Chatbot
4 Predictions for E-commerce in 2025
Article

4 Predictions for E-commerce in 2025
How Generative AI Redefined Black Friday & Cyber Monday 2024
Article

How Generative AI Redefined Black Friday & Cyber Monday 2024
Proactive Customer Service: The Key to Successful E-commerce
Article

Proactive Customer Service: The Key to Successful E-commerce
Live Chat for Sales: Turning a Passive Visitor Into a Loyal Customer
Article

Live Chat for Sales: Turning a Passive Visitor Into a Loyal Customer
3 Benefits of a Conversational AI Chatbot Platform
Article

3 Benefits of a Conversational AI Chatbot Platform
Chatbots vs. Live Chat: Which is Best for Your Business?
Article

Chatbots vs. Live Chat: Which is Best for Your Business?
Why You Should Monitor These Important Chatbot KPIs
Article

Why You Should Monitor These Important Chatbot KPIs
Upselling in Retail: Modern Solutions for E-Commerce Success
Article

Upselling in Retail: Modern Solutions for E-Commerce Success
Agents in Artificial Intelligence: Vital Custom Support Solutions
Article

Agents in Artificial Intelligence: Vital Custom Support Solutions
Live Chat Customization: The Case for Personalized Shopper Experiences
Article

Live Chat Customization: The Case for Personalized Shopper Experiences
Where E-commerce Retailers Are Bringing AI Into Their Online Shopping Journeys
Article

Where E-commerce Retailers Are Bringing AI Into Their Online Shopping Journeys
Improving the Online Customer Experience With Personalized Live Chat
Article

Improving the Online Customer Experience With Personalized Live Chat
Why You Should Integrate Automated Chat Into Your E-Commerce Strategy
Article

Why You Should Integrate Automated Chat Into Your E-Commerce Strategy
4 Benefits of Using Live Chat to Provide Instant, Personalized Customer Support
Article

4 Benefits of Using Live Chat to Provide Instant, Personalized Customer Support
Disrupting E-commerce Search: How Generative AI Will Simplify Product Discovery
Article

Disrupting E-commerce Search: How Generative AI Will Simplify Product Discovery
11 Examples of AI Chatbot Conversations That Drive Sales
Article

11 Examples of AI Chatbot Conversations That Drive Sales
What is Live Chat and How Can it Benefit Online Businesses?
Article

What is Live Chat and How Can it Benefit Online Businesses?
How to Master Automated Conversations With AI
Article

How to Master Automated Conversations With AI
9 Key Features Online Retailers Need in Their Conversational Commerce Platform
Article

9 Key Features Online Retailers Need in Their Conversational Commerce Platform
How Conversational AI is Transforming the Retail Industry
Article

How Conversational AI is Transforming the Retail Industry
How Conversational AI for Enterprise Drives Business Growth
Article

How Conversational AI for Enterprise Drives Business Growth
How to Improve Every Step of the E-commerce Journey with Generative AI
Article

How to Improve Every Step of the E-commerce Journey with Generative AI
iAdvize President Recognized as One of RETHINK Retail’s 2024 Top AI Leaders
Article

iAdvize President Recognized as One of RETHINK Retail’s 2024 Top AI Leaders
How the New Generation of Chatbots for Business Are Changing Online Sales
Article

How the New Generation of Chatbots for Business Are Changing Online Sales
iAdvize Achieves Its Best Carbon Footprint to Date
Article

iAdvize Achieves Its Best Carbon Footprint to Date
Genius Care at iAdvize: A Day Dedicated to Corporate Community Engagement
Article

Genius Care at iAdvize: A Day Dedicated to Corporate Community Engagement
Get Ready for Holiday Shopping Surges: 9 Must-Know E-commerce KPIs
Article

Get Ready for Holiday Shopping Surges: 9 Must-Know E-commerce KPIs
Maximize Your 2024 Black Friday E-commerce Sales With AI Shopping Assistants
Article

Maximize Your 2024 Black Friday E-commerce Sales With AI Shopping Assistants
How Using AI in Customer Service Benefits E-commerce Operations
Article

How Using AI in Customer Service Benefits E-commerce Operations
iAdvize: A “Strong Performer” In Digital Customer Interactions
Article

iAdvize: A “Strong Performer” In Digital Customer Interactions
The EU AI Act: New Legislation for Reliable and Compliant Generative AI for E-commerce
Article

The EU AI Act: New Legislation for Reliable and Compliant Generative AI for E-commerce
Back’On: iAdvize’s Collaborative Corporate Fund
Article

Back’On: iAdvize’s Collaborative Corporate Fund
4 Ways to Improve the E-commerce Experience With An AI Shopping Assistant
Article

4 Ways to Improve the E-commerce Experience With An AI Shopping Assistant
Enhance Your Sales Strategy With AI Chatbot Technology
Article

Enhance Your Sales Strategy With AI Chatbot Technology
Elevating Digital Customer Experiences: The Power of E-commerce Chatbots
Article

Elevating Digital Customer Experiences: The Power of E-commerce Chatbots
iAdvize Launches Its Application to Optimize E-commerce Conversion on the Shopify App Store
Article

iAdvize Launches Its Application to Optimize E-commerce Conversion on the Shopify App Store
How Generative AI Copilots Will Fix The E-commerce Buyer Journey
Article

How Generative AI Copilots Will Fix The E-commerce Buyer Journey
Carbon Contribution and Biodiversity: The iAdvize Initiative
Article

Carbon Contribution and Biodiversity: The iAdvize Initiative
Dog's Day at iAdvize: The Benefits of Bringing Your Dog to Work
Article

Dog's Day at iAdvize: The Benefits of Bringing Your Dog to Work
30 Online Shopping Statistics to Know in 2024
Article

30 Online Shopping Statistics to Know in 2024
How to 10x E-commerce Conversion with Conversational Engagement
Article

How to 10x E-commerce Conversion with Conversational Engagement
How to Launch an AI Assistant on Your E-commerce Website in 6 Steps
Article

How to Launch an AI Assistant on Your E-commerce Website in 6 Steps
Product Recommendations & Engagement That Convert 10x More Online Shoppers
Article

Product Recommendations & Engagement That Convert 10x More Online Shoppers
iAdvize Recognized as a Notable Provider of Digital Customer Interaction Solutions
Article

iAdvize Recognized as a Notable Provider of Digital Customer Interaction Solutions
Key Trends in AI That E-commerce Leaders Need to Know
Article

Key Trends in AI That E-commerce Leaders Need to Know
Conversational Commerce in Fashion: Reinventing the Online Retail CX
Article

Conversational Commerce in Fashion: Reinventing the Online Retail CX
Generative AI in Action: 4 AI Chatbot Success Stories to Guide Your Ecommerce Strategy
Article

Generative AI in Action: 4 AI Chatbot Success Stories to Guide Your Ecommerce Strategy
4 Trends & Applications of Artificial Intelligence in Ecommerce
Article

4 Trends & Applications of Artificial Intelligence in Ecommerce
Barometer: Revealing the Benefits of Generative AI in E-commerce Conversations
Article

Barometer: Revealing the Benefits of Generative AI in E-commerce Conversations
What Generative AI Changes About the E-commerce Customer Experience
Article

What Generative AI Changes About the E-commerce Customer Experience
Fall Release: Trusted Generative AI Enhanced-FAQs, Reporting, Product Recommendations
Article

Fall Release: Trusted Generative AI Enhanced-FAQs, Reporting, Product Recommendations
How Generative AI is Transforming Americans’ Online Shopping Experience
Article

How Generative AI is Transforming Americans’ Online Shopping Experience
Generative AI for E-Commerce: How AI is Changing the Workplace
Article

Generative AI for E-Commerce: How AI is Changing the Workplace
Generative AI for E-Commerce: Ensuring AI Chatbot Response Reliability
Article

Generative AI for E-Commerce: Ensuring AI Chatbot Response Reliability
Social Commerce: Boost Ecommerce Sales With Peer-to-Peer CX
Article

Social Commerce: Boost Ecommerce Sales With Peer-to-Peer CX
Generative AI for E-Commerce: How to Ensure Data Compliance
Article

Generative AI for E-Commerce: How to Ensure Data Compliance
Summer Release: Meet the First Trusted Generative AI for E-Commerce
Article

Summer Release: Meet the First Trusted Generative AI for E-Commerce
How The Rise of Generative AI is Reshaping E-Commerce
Article

How The Rise of Generative AI is Reshaping E-Commerce
Generative AI: A Shift in the Global Conversational Paradigm
Article

Generative AI: A Shift in the Global Conversational Paradigm
5 Ways to Boost Customer Satisfaction With Generative AI
Article

5 Ways to Boost Customer Satisfaction With Generative AI
The Conversational Revolution: How Generative AI Will Reshape E-Commerce and CX
Article

The Conversational Revolution: How Generative AI Will Reshape E-Commerce and CX
How AI is Transforming Sales & Online Customer Service Jobs
Article

How AI is Transforming Sales & Online Customer Service Jobs
Spring Release: Elevate Your CX With New Product Features
Article

Spring Release: Elevate Your CX With New Product Features
Video Commerce Will Revolutionize E-commerce
Article

Video Commerce Will Revolutionize E-commerce
iAdvize Expands Executive Committee With Three New CRM Experts
Article

iAdvize Expands Executive Committee With Three New CRM Experts
Customer Experience: A Look Back & Trend Predictions for 2023
Article

Customer Experience: A Look Back & Trend Predictions for 2023
ChatGPT: A Major Step Forward for Customer Support
Article

ChatGPT: A Major Step Forward for Customer Support
The Future of Social Commerce: Independent, On-Demand Brand Advocates
Article

The Future of Social Commerce: Independent, On-Demand Brand Advocates
iAdvize Integrates Google Business Messages to Give Brands a Comprehensive Customer Messaging Suite
Article

iAdvize Integrates Google Business Messages to Give Brands a Comprehensive Customer Messaging Suite
3 Winning Strategies for Engaging Your E-commerce Website Visitors
Article

3 Winning Strategies for Engaging Your E-commerce Website Visitors
5 Tips for Optimizing the ROI of Your Customer Experience
Article

5 Tips for Optimizing the ROI of Your Customer Experience
The Future of Commerce Belongs to Connected Sales
Article

The Future of Commerce Belongs to Connected Sales
Customer Experience Today: 3 Must-Have Trends to Win Over Gen Z
Article

Customer Experience Today: 3 Must-Have Trends to Win Over Gen Z
Conversational Maturity Index: Consumer Electronics Retailers 2022 Ranking
Article

Conversational Maturity Index: Consumer Electronics Retailers 2022 Ranking
Conversational Maturity Index: Consumer Electronics Brands 2022 Rankings
Article

Conversational Maturity Index: Consumer Electronics Brands 2022 Rankings
Conversational Maturity Index: Large Retailers 2022 Ranking
Article

Conversational Maturity Index: Large Retailers 2022 Ranking
Conversational Maturity Index: Pet and Garden Companies 2022 Ranking
Article

Conversational Maturity Index: Pet and Garden Companies 2022 Ranking
Conversational Maturity Index: Spare Parts and Repair Companies 2022 Ranking
Article

Conversational Maturity Index: Spare Parts and Repair Companies 2022 Ranking
Conversational Maturity Index: Hardware Companies 2022 Ranking
Article

Conversational Maturity Index: Hardware Companies 2022 Ranking
Conversational Maturity Index: Back to School Companies 2022 Ranking
Article

Conversational Maturity Index: Back to School Companies 2022 Ranking
Conversational Maturity Index: Sporting Goods Brands 2022 Rankings
Article

Conversational Maturity Index: Sporting Goods Brands 2022 Rankings
Conversational Maturity Index: Beauty 2022 Ranking
Article

Conversational Maturity Index: Beauty 2022 Ranking
Conversational Maturity Index: Home Furnishing 2022 Ranking
Article

Conversational Maturity Index: Home Furnishing 2022 Ranking
Meta Conversations: The Future of Commerce is Conversational
Article

Meta Conversations: The Future of Commerce is Conversational
How to Scale Your Customer Contact Center
Article

How to Scale Your Customer Contact Center
How Retailers are Moving to a Freelance Gig Economy Model for Their Online Customer Support
Article

How Retailers are Moving to a Freelance Gig Economy Model for Their Online Customer Support
What is Conversational Marketing & Why You Need It
Article

What is Conversational Marketing & Why You Need It
Sideshow Achieves 60% Ticket Reduction in Less Than Three Months With iAdvize
Article

Sideshow Achieves 60% Ticket Reduction in Less Than Three Months With iAdvize
Crafting a Chatbot Strategy: 5 Essential Questions to Address
Article

Crafting a Chatbot Strategy: 5 Essential Questions to Address
10 Top-Tier Brands That Have Jumped into Live Shopping
Article

10 Top-Tier Brands That Have Jumped into Live Shopping
How to Reduce Customer Service Costs
Article

How to Reduce Customer Service Costs
5 Trends to Watch in Conversational AI
Article

5 Trends to Watch in Conversational AI
How Live Shopping Meets Consumers' Needs for Human Interaction in eCommerce
Article

How Live Shopping Meets Consumers' Needs for Human Interaction in eCommerce
How to Turn Customer Care from a Cost Center to a Profit Center
Article

How to Turn Customer Care from a Cost Center to a Profit Center
Conversational Tools for Retailers in 2022
Article

Conversational Tools for Retailers in 2022
E-commerce & Sports Gear: Engaging With Sports Enthusiasts?
Article

E-commerce & Sports Gear: Engaging With Sports Enthusiasts?
Optimize Your Customer Service Agents’ Productivity Through Messaging
Article

Optimize Your Customer Service Agents’ Productivity Through Messaging
Why Conversation is at the Heart of the Digital Customer Experience
Article

Why Conversation is at the Heart of the Digital Customer Experience
New !

Il est temps de virer votre chatbot — Fire the Chatbot!