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iAdvize Blog

It’s Time to Fire the Chatbot
Article

It’s Time to Fire the Chatbot
4 Predictions for E-commerce in 2025
Article

4 Predictions for E-commerce in 2025
How Generative AI Redefined Black Friday & Cyber Monday 2024
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How Generative AI Redefined Black Friday & Cyber Monday 2024
Proactive Customer Service: The Key to Successful E-commerce
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Proactive Customer Service: The Key to Successful E-commerce
Live Chat for Sales: Turning a Passive Visitor Into a Loyal Customer
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Live Chat for Sales: Turning a Passive Visitor Into a Loyal Customer
3 Benefits of a Conversational AI Chatbot Platform
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3 Benefits of a Conversational AI Chatbot Platform
Chatbots vs. Live Chat: Which is Best for Your Business?
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Chatbots vs. Live Chat: Which is Best for Your Business?
Why You Should Monitor These Important Chatbot KPIs
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Why You Should Monitor These Important Chatbot KPIs
Upselling in Retail: Modern Solutions for E-Commerce Success
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Upselling in Retail: Modern Solutions for E-Commerce Success
Agents in Artificial Intelligence: Vital Custom Support Solutions
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Agents in Artificial Intelligence: Vital Custom Support Solutions
Live Chat Customization: The Case for Personalized Shopper Experiences
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Live Chat Customization: The Case for Personalized Shopper Experiences
Where E-commerce Retailers Are Bringing AI Into Their Online Shopping Journeys
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Where E-commerce Retailers Are Bringing AI Into Their Online Shopping Journeys
Improving the Online Customer Experience With Personalized Live Chat
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Improving the Online Customer Experience With Personalized Live Chat
Why You Should Integrate Automated Chat Into Your E-Commerce Strategy
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Why You Should Integrate Automated Chat Into Your E-Commerce Strategy
4 Benefits of Using Live Chat to Provide Instant, Personalized Customer Support
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4 Benefits of Using Live Chat to Provide Instant, Personalized Customer Support
Disrupting E-commerce Search: How Generative AI Will Simplify Product Discovery
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Disrupting E-commerce Search: How Generative AI Will Simplify Product Discovery
11 Examples of AI Chatbot Conversations That Drive Sales
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11 Examples of AI Chatbot Conversations That Drive Sales
What is Live Chat and How Can it Benefit Online Businesses?
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What is Live Chat and How Can it Benefit Online Businesses?
How to Master Automated Conversations With AI
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How to Master Automated Conversations With AI
9 Key Features Online Retailers Need in Their Conversational Commerce Platform
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9 Key Features Online Retailers Need in Their Conversational Commerce Platform
How Conversational AI is Transforming the Retail Industry
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How Conversational AI is Transforming the Retail Industry
How Conversational AI for Enterprise Drives Business Growth
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How Conversational AI for Enterprise Drives Business Growth
How to Improve Every Step of the E-commerce Journey with Generative AI
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How to Improve Every Step of the E-commerce Journey with Generative AI
iAdvize President Recognized as One of RETHINK Retail’s 2024 Top AI Leaders
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iAdvize President Recognized as One of RETHINK Retail’s 2024 Top AI Leaders
How the New Generation of Chatbots for Business Are Changing Online Sales
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How the New Generation of Chatbots for Business Are Changing Online Sales
iAdvize Achieves Its Best Carbon Footprint to Date
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iAdvize Achieves Its Best Carbon Footprint to Date
Genius Care at iAdvize: A Day Dedicated to Corporate Community Engagement
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Genius Care at iAdvize: A Day Dedicated to Corporate Community Engagement
Get Ready for Holiday Shopping Surges: 9 Must-Know E-commerce KPIs
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Get Ready for Holiday Shopping Surges: 9 Must-Know E-commerce KPIs
Maximize Your 2024 Black Friday E-commerce Sales With AI Shopping Assistants
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Maximize Your 2024 Black Friday E-commerce Sales With AI Shopping Assistants
How Using AI in Customer Service Benefits E-commerce Operations
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How Using AI in Customer Service Benefits E-commerce Operations
iAdvize: A “Strong Performer” In Digital Customer Interactions
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iAdvize: A “Strong Performer” In Digital Customer Interactions
The EU AI Act: New Legislation for Reliable and Compliant Generative AI for E-commerce
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The EU AI Act: New Legislation for Reliable and Compliant Generative AI for E-commerce
Back’On: iAdvize’s Collaborative Corporate Fund
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Back’On: iAdvize’s Collaborative Corporate Fund
4 Ways to Improve the E-commerce Experience With An AI Shopping Assistant
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4 Ways to Improve the E-commerce Experience With An AI Shopping Assistant
Enhance Your Sales Strategy With AI Chatbot Technology
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Enhance Your Sales Strategy With AI Chatbot Technology
Elevating Digital Customer Experiences: The Power of E-commerce Chatbots
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Elevating Digital Customer Experiences: The Power of E-commerce Chatbots
iAdvize Launches Its Application to Optimize E-commerce Conversion on the Shopify App Store
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iAdvize Launches Its Application to Optimize E-commerce Conversion on the Shopify App Store
How Generative AI Copilots Will Fix The E-commerce Buyer Journey
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How Generative AI Copilots Will Fix The E-commerce Buyer Journey
Carbon Contribution and Biodiversity: The iAdvize Initiative
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Carbon Contribution and Biodiversity: The iAdvize Initiative
Dog's Day at iAdvize: The Benefits of Bringing Your Dog to Work
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Dog's Day at iAdvize: The Benefits of Bringing Your Dog to Work
30 Online Shopping Statistics to Know in 2024
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30 Online Shopping Statistics to Know in 2024
How to 10x E-commerce Conversion with Conversational Engagement
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How to 10x E-commerce Conversion with Conversational Engagement
How to Launch an AI Assistant on Your E-commerce Website in 6 Steps
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How to Launch an AI Assistant on Your E-commerce Website in 6 Steps
Product Recommendations & Engagement That Convert 10x More Online Shoppers
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Product Recommendations & Engagement That Convert 10x More Online Shoppers
iAdvize Recognized as a Notable Provider of Digital Customer Interaction Solutions
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iAdvize Recognized as a Notable Provider of Digital Customer Interaction Solutions
Key Trends in AI That E-commerce Leaders Need to Know
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Key Trends in AI That E-commerce Leaders Need to Know
Conversational Commerce in Fashion: Reinventing the Online Retail CX
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Conversational Commerce in Fashion: Reinventing the Online Retail CX
Generative AI in Action: 4 AI Chatbot Success Stories to Guide Your Ecommerce Strategy
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Generative AI in Action: 4 AI Chatbot Success Stories to Guide Your Ecommerce Strategy
4 Trends & Applications of Artificial Intelligence in Ecommerce
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4 Trends & Applications of Artificial Intelligence in Ecommerce
Barometer: Revealing the Benefits of Generative AI in E-commerce Conversations
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Barometer: Revealing the Benefits of Generative AI in E-commerce Conversations
What Generative AI Changes About the E-commerce Customer Experience
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What Generative AI Changes About the E-commerce Customer Experience
Fall Release: Trusted Generative AI Enhanced-FAQs, Reporting, Product Recommendations
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Fall Release: Trusted Generative AI Enhanced-FAQs, Reporting, Product Recommendations
How Generative AI is Transforming Americans’ Online Shopping Experience
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How Generative AI is Transforming Americans’ Online Shopping Experience
Generative AI for E-Commerce: How AI is Changing the Workplace
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Generative AI for E-Commerce: How AI is Changing the Workplace
Generative AI for E-Commerce: Ensuring AI Chatbot Response Reliability
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Generative AI for E-Commerce: Ensuring AI Chatbot Response Reliability
Social Commerce: Boost Ecommerce Sales With Peer-to-Peer CX
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Social Commerce: Boost Ecommerce Sales With Peer-to-Peer CX
Generative AI for E-Commerce: How to Ensure Data Compliance
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Generative AI for E-Commerce: How to Ensure Data Compliance
Summer Release: Meet the First Trusted Generative AI for E-Commerce
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Summer Release: Meet the First Trusted Generative AI for E-Commerce
How The Rise of Generative AI is Reshaping E-Commerce
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How The Rise of Generative AI is Reshaping E-Commerce
Generative AI: A Shift in the Global Conversational Paradigm
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Generative AI: A Shift in the Global Conversational Paradigm
5 Ways to Boost Customer Satisfaction With Generative AI
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5 Ways to Boost Customer Satisfaction With Generative AI
The Conversational Revolution: How Generative AI Will Reshape E-Commerce and CX
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The Conversational Revolution: How Generative AI Will Reshape E-Commerce and CX
How AI is Transforming Sales & Online Customer Service Jobs
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How AI is Transforming Sales & Online Customer Service Jobs
Spring Release: Elevate Your CX With New Product Features
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Spring Release: Elevate Your CX With New Product Features
Video Commerce Will Revolutionize E-commerce
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Video Commerce Will Revolutionize E-commerce
iAdvize Expands Executive Committee With Three New CRM Experts
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iAdvize Expands Executive Committee With Three New CRM Experts
Customer Experience: A Look Back & Trend Predictions for 2023
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Customer Experience: A Look Back & Trend Predictions for 2023
ChatGPT: A Major Step Forward for Customer Support
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ChatGPT: A Major Step Forward for Customer Support
The Future of Social Commerce: Independent, On-Demand Brand Advocates
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The Future of Social Commerce: Independent, On-Demand Brand Advocates
iAdvize Integrates Google Business Messages to Give Brands a Comprehensive Customer Messaging Suite
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iAdvize Integrates Google Business Messages to Give Brands a Comprehensive Customer Messaging Suite
3 Winning Strategies for Engaging Your E-commerce Website Visitors
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3 Winning Strategies for Engaging Your E-commerce Website Visitors
5 Tips for Optimizing the ROI of Your Customer Experience
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5 Tips for Optimizing the ROI of Your Customer Experience
The Future of Commerce Belongs to Connected Sales
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The Future of Commerce Belongs to Connected Sales
Customer Experience Today: 3 Must-Have Trends to Win Over Gen Z
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Customer Experience Today: 3 Must-Have Trends to Win Over Gen Z
Conversational Maturity Index: Consumer Electronics Retailers 2022 Ranking
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Conversational Maturity Index: Consumer Electronics Retailers 2022 Ranking
Conversational Maturity Index: Consumer Electronics Brands 2022 Rankings
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Conversational Maturity Index: Consumer Electronics Brands 2022 Rankings
Conversational Maturity Index: Large Retailers 2022 Ranking
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Conversational Maturity Index: Large Retailers 2022 Ranking
Conversational Maturity Index: Pet and Garden Companies 2022 Ranking
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Conversational Maturity Index: Pet and Garden Companies 2022 Ranking
Conversational Maturity Index: Spare Parts and Repair Companies 2022 Ranking
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Conversational Maturity Index: Spare Parts and Repair Companies 2022 Ranking
Conversational Maturity Index: Hardware Companies 2022 Ranking
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Conversational Maturity Index: Hardware Companies 2022 Ranking
Conversational Maturity Index: Back to School Companies 2022 Ranking
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Conversational Maturity Index: Back to School Companies 2022 Ranking
Conversational Maturity Index: Sporting Goods Brands 2022 Rankings
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Conversational Maturity Index: Sporting Goods Brands 2022 Rankings
Conversational Maturity Index: Beauty 2022 Ranking
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Conversational Maturity Index: Beauty 2022 Ranking
Conversational Maturity Index: Home Furnishing 2022 Ranking
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Conversational Maturity Index: Home Furnishing 2022 Ranking
Meta Conversations: The Future of Commerce is Conversational
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Meta Conversations: The Future of Commerce is Conversational
How to Scale Your Customer Contact Center
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How to Scale Your Customer Contact Center
How Retailers are Moving to a Freelance Gig Economy Model for Their Online Customer Support
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How Retailers are Moving to a Freelance Gig Economy Model for Their Online Customer Support
What is Conversational Marketing & Why You Need It
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What is Conversational Marketing & Why You Need It
Sideshow Achieves 60% Ticket Reduction in Less Than Three Months With iAdvize
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Sideshow Achieves 60% Ticket Reduction in Less Than Three Months With iAdvize
Crafting a Chatbot Strategy: 5 Essential Questions to Address
Article

Crafting a Chatbot Strategy: 5 Essential Questions to Address
10 Top-Tier Brands That Have Jumped into Live Shopping
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10 Top-Tier Brands That Have Jumped into Live Shopping
How to Reduce Customer Service Costs
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How to Reduce Customer Service Costs
5 Trends to Watch in Conversational AI
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5 Trends to Watch in Conversational AI
How Live Shopping Meets Consumers' Needs for Human Interaction in eCommerce
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How Live Shopping Meets Consumers' Needs for Human Interaction in eCommerce
How to Turn Customer Care from a Cost Center to a Profit Center
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How to Turn Customer Care from a Cost Center to a Profit Center
Conversational Tools for Retailers in 2022
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Conversational Tools for Retailers in 2022
E-commerce & Sports Gear: Engaging With Sports Enthusiasts?
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E-commerce & Sports Gear: Engaging With Sports Enthusiasts?
Optimize Your Customer Service Agents’ Productivity Through Messaging
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Optimize Your Customer Service Agents’ Productivity Through Messaging
Why Conversation is at the Heart of the Digital Customer Experience
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Why Conversation is at the Heart of the Digital Customer Experience
Tales From the Frontlines
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Tales From the Frontlines
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It’s Time to Fire the Chatbot