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Samsung Case Study

Samsung Leverages Their Conversational Strategy to Increase Online Sales

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Otterbox conversational strategy iAdvize

OtterBox Strengthens its D2C Strategy by Elevating Digital Customer Experience

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GetFPV conversational strategy iAdvize

GetFPV Builds a Competitive Advantage with a Premium CX Thanks to Their Expert Community

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Decathlon conversational strategy iAdvize

Decathlon enhances its online customer experience through Messaging

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TUI conversational strategy iAdvize

By deploying a chatbot, TUI.com handles 5x more questions

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Best Western conversational strategy iAdvize

Best Western® Hotels & Resorts develop a unique experience on their website thanks to conversation

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Banque Casino conversational strategy iAdvize

Banque Casino reduces contact costs by 30% thanks to messaging

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InOui conversational strategy iAdvize

OUI.sncf place conversation at the heart of their customer experience

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Cofidis conversational strategy iAdvize

Cofidis optimizes their lead generation by deploying a multichannel conversational strategy

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VideDressing chatbot strategy iAdvize

The bot+human combination generates +24% ROI for Videdressing

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Leroy Merlin Customer service strategy iAdvize

Leroy Merlin transfers its Customer Service online with iAdvize

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Cdiscount conversational strategy iAdvize

Cdiscount reaches 85% post chat global satisfaction with community experts

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Le Petit Vapoteur conversational strategy iAdvize

Le Petit Vapoteur: how to replace telephone assistance with messaging?

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Petit Bateau conversational strategy iAdvize

Petit Bateau enables 22% of customers supported to finalise their order

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E.ON conversational strategy iAdvize

E.ON: Conversational Experience is the new marketing!”

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Mecatechnic conversational strategy iAdvize

Mecatechnic is available at any moment to give technical advice to its online visitors

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IKKS conversational strategy iAdvize

Each month, 3,000 visitors get instant tips from personal shoppers on the IKKS website

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