The Scalable Platform for Innovative E-commerce Brands

Generative AI in Action

Connected: Integrate your data sources, like your product catalog or knowledge base. Our trusted generative AI will answer using only this data.

Compliant: Control the tone of responses by defining your unique business rules, constraints, and escalation processes.

Controlled: Detailed live reporting for monitoring and measurement of the impact of generative AI.

iAdvize Copilot™ for Shoppers.

10x your conversion rate with automated, accurate online shopping assistance.

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iAdvize Copilot™ for Agents.

Combine human expertise with the power of generative AI to help more and sell more.

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INTEGRATIONS

Easily Integrate Into Your E-commerce Stack

Launch instantly with our Shopify app.

Leverage your existing knowledge base to feed the Copilot for Agents, and synchronize tickets with conversations and visitor details using our Zendesk connector.

Link your CRM data and conversations. Embed the iAdvize Agent Desk into Salesforce so your agents can process conversations from a single source. Customizable processes ensure they work for your business.

Monitor iAdvize performance using your Google Analytics account for a consolidated dashboard view.

Use our open APIs to connect tracking systems, knowledge bases, visitor profiles, etc. Get started in our developer portal.

REPORTING

Monitor and Optimize iAdvize Copilot™ Performance

Monitor iAdvize Copilot™ performance—including customer feedback, escalation rates, and unanswered questions—and deep-dive into conversations to continuously improve iAdvize Copilot™ behavior.

See the impact of iAdvize Copilot™ on your sales. Visualize performance by channel, project, and agent over time.

Identify key trends and topics in your conversations to understand your customers better, so you can serve them better.

Monitor customer satisfaction by channel, response time, and degree of automation to ensure the best possible mix.

Monitor activity and conversation queue live to ensure your teams deliver quick, premium customer support.

Dedicated To Your Success

Partner with our e-commerce experts to ensure a smooth implementation, and benefit from guidance to optimize your iAdvize Copilot™ at every step as you scale.

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A secure, scalable platform for innovative e-commerce brands

How Our Trusted Generative AI Copilots Work

Generative AI in Action

iAdvize Copilot™ for Shoppers.

iAdvize Copilot™ for Agents.

Easily Integrate Into Your E-commerce Stack

Monitor and Optimize iAdvize Copilot™ Performance

Built on Principles and Infrastructure You can Trust

Dedicated To Your Success

A secure, scalable platform for innovative e-commerce brands

How Our Trusted Generative AI Copilots Work

Generative AI in Action

iAdvize Copilot™ for Shoppers.

iAdvize Copilot™ for Agents.

Easily Integrate Into Your E-commerce Stack

Shopify

Zendesk

Salesforce

Google Analytics

Custom Integrations

Monitor and Optimize iAdvize Copilot™ Performance

Copilot Dashboard

Sales Report

Insights Report

Customer Experience Report

Agent Reports

Built on Principles and Infrastructure You can Trust

Dedicated To Your Success