With 10+ years of expertise, our platform supercharges your tech stack to maximize conversions.
Connected: Integrate your data sources, like your product catalog or knowledge base. Our trusted generative AI will answer using only this data.
Compliant: Control the tone of responses by defining your unique business rules, constraints, and escalation processes.
Controlled: Detailed live reporting for monitoring and measurement of the impact of generative AI.
Launch instantly with our Shopify app.
Leverage your existing knowledge base to feed the Copilot for Agents, and synchronize tickets with conversations and visitor details using our Zendesk connector.
Link your CRM data and conversations. Embed the iAdvize Agent Desk into Salesforce so your agents can process conversations from a single source. Customizable processes ensure they work for your business.
Monitor iAdvize performance using your Google Analytics account for a consolidated dashboard view.
Use our open APIs to connect tracking systems, knowledge bases, visitor profiles, etc. Get started in our developer portal.
Monitor iAdvize Copilot™ performance—including customer feedback, escalation rates, and unanswered questions—and deep-dive into conversations to continuously improve iAdvize Copilot™ behavior.
See the impact of iAdvize Copilot™ on your sales. Visualize performance by channel, project, and agent over time.
Identify key trends and topics in your conversations to understand your customers better, so you can serve them better.
Monitor customer satisfaction by channel, response time, and degree of automation to ensure the best possible mix.
Monitor activity and conversation queue live to ensure your teams deliver quick, premium customer support.
Your data is never used to train the generative AI model.
Partner with our e-commerce experts to ensure a smooth implementation, and benefit from guidance to optimize your iAdvize Copilot™ at every step as you scale.