Plans & PricingGrant your visitors all their wishes and turn them into customers!
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Chat
Entice your visitors to interact with you or start a direct conversation. Lead several discussions at once without losing the context thanks to pre-recorded replies.
more infosGuide
Review the visitor's session and take control of navigation. With iAdvize all your agent's actions are reproduced on the visitor's screen.
more infosPush
Embed your best offers (discount coupons, products ... ) in the core of the conversation. With iAdvize your visitors will not miss out!
more infosMonitor
Measure your visitors' satisfaction and monitor your agent's activity. Identify and escalate the problems most frequently encountered by your visitors.
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Increase conversion
Get ahead of your visitors' needs and offer your assistance by starting a conversation before they leave your site.
Increase your average basket
Recommend and include in the conversation any accessory and related product that best complement your customer's order.
Reduce dropout rate
Reassure your visitors by displaying our call for support buttons on your key pages (eg shopping cart). And take care of all their concerns as appropriate.
Remove obstacles
Enable easier decision making by inserting in the core of the discussion your discount coupons and promotional offers.
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Don't let them wait anymore
Nobody likes waiting, especially when there's one last burning question before making a purchase. Provide your visitors with the instant answer they are entitled to get.
Humanize your website
The interaction with a website is impersonal, humanize it! Give your visitors instant, personalized answers.
Measure satisfaction
Assess the satisfaction of your visitors at the end of each discussion. And review its evolution over time.
Eradicate those small little bugs
Identify the problems most frequently encountered by your visitors and create bug reports during your discussions.
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Process 4 concurrent discussions
Your call center staff can handle 1 call at a time. Our solution is designed to allow you to easily handle up to 4 threads at once.
Increase your response time
Build your knowledge base as you go, and the next time iAdvize will automatically suggest answers while you type.
Understand root cause
It is always difficult to understand navigation issues and to guide your visitors over the phone. With iAdvize you can view their desktop and show them the way forward by controlling the navigation.
Reduce your cost per contact by 90%
Recent studies by Forrester show that commercial chat tools can reduce the cost of processing a customer contact by up to 90%.
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(...) Je dois avouer que j'ai été agréablement surpris par sa facilité de prise en main.
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(...) iAdvize rassure nos visiteurs qui n'hésitent plus à poser les questions qui pourraient freiner leur achat. |
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(...) Du côté de nos clients les retours sont excellents.
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One-click iAdvize install available on:
