iAdvize Messenger, the Next Generation Conversational Experience

Provide Your Visitors With a Richer, 24/7 Conversational Experience With a Human + Artificial Intelligence Combination

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Support Your Visitors
at All Times

iAdvize Messenger allows you to provide your visitors with live (synchronous) and asynchronous support via messaging. If no agents are immediately available, visitors can receive an answer to their question a few minutes or hours later if they agree to be notified by email.

Thanks to our solution you:

can optimise the occupancy rate per agent
can enhance the customer experience whilst offering maximum availability
can boost your contact volume and never miss contact opportunities

Find out how Best Western France have doubled their number of chat conversations and developed a unique experience on their website with iAdvize Messenger.

Check out the Success Story
average CSAT following a conversation
incoming emails sent to customer service
increase in the reception of new requests
increase in the number of chat conversations
“The high availability and responsiveness of our team makes all the difference.”
Virginie Barboux - Best Western

The Best Respondent to Deliver the Most Relevant Answer

iAdvize Messenger gathers the best respondents within a single platform:

Much More Than Just Texting

Build a closer relationship with your visitors. iAdvize Messenger allows your customers to engage with your brand as naturally as they would with a friend. Send and receive offers, products, links, pictures, files, emojis, gifs, and much more! The more natural the conversation, the better the customer experience, and the better your performance!

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Be Where Your Customers Are

From website to mobile devices, iOS or Android apps, you can always deploy the iAdvize Messenger innovation where your customers need you the most!

An Experience Adapted to Your Brand

Segment your audience and provide a unique conversational experience. You have the power to harmonise the Messenger's appearance according to your website or application's design with endless customisation possibilities while maintaining the messaging application user experience your visitors are familiar with.