The best product experts for your brand
Passionate and authentic experts
ibbü is an on-demand community of experts, curated specifically for your brand by iAdvize. These experts are true enthusiasts.
They are the organic champions of your products. With a strong instinct for customer relations, they bring an extra touch of personalization to your customer conversations.
90%
average CSAT scored
by ibbü experts in 2022
+8 points
compared to traditional customer service
On-demand experts, available 24/7
In the evening, on weekends, during peak traffic times—brands miss 70% of contact opportunities with their customers if they’re only available during the typical 9 to 5.
Give visitors an authentic and relevant online shopping experience 24/7 with ibbu experts. Seize every sales opportunity:
0
missed opportunities
Pay per conversation or sale
Experts are paid according to different plans depending on your objectives, either per conversation or per transaction after a conversation.
Whichever plan you choose, the experts are incentivized to offer the highest quality service.
A flexible and scalable solution
Ibbü is the solution to providing around-the-clock, on-demand customer service. With iAdvize, launching a mission and selecting the right experts is just a click away.
95% of the set-up and running of your community is handled by our team. Manage your traffic peaks by upping your response capacity when you need it.
Experts active in
10 countries
50,000
pre-selected experts available for all types of industries
Top 5%
of experts selected for each mission
See the impact iAdvize can have on your business.
Get a personalized tour of our conversational commerce platform and learn how it can help you reach your business goals.
Book a demo
Are you currently working on a tender or have a customer who wants to implement a conversational platform? Talk to the iAdvize partner team to learn more.