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The Customer Journey Simplified

Our platform allows you to create one single point of contact for your customers and manage all the conversations in one place

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The most innovative companies use iAdvize.

Marketing

Engage

100% opportunities

Our asynchronous messaging allows you to be available 24/7 to offer a unique & constant conversational touch point.

Commerce

Convert

+10% uplift in revenue

Our on-demand 24/7 savvy enthusiasts answer customers questions about products.

Support

Delight

30% cost reduction

Our chatbot answers frequently asked questions & escalates conversations to your customer service when needed.

Different needs, different respondents

24/7 on-demand experts

Thanks to our 20K+ pool of ibbü experts available 24/7, your customers get all the answers they need about your products before, during and after purchase. ibbü experts are not customer service agents, they are savvy enthusiasts, have core interests and are selected carefully. They bring authenticity to your brand's image and help convert more.

Meet the ibbü experts

Chatbot integration and builder

Bots qualify your customers' needs, letting humans focus on their business expertise which reduces their average handling time by 15%. Human agents focus on their core expertise.

Create bots directly from the iAdvize platform or use a third-party chatbot. Add text, images, links or questions and build scenarios. Let bots validate your customers' information to help your team save time. Thanks to the bots' conversations are seamlessly transferred to the right respondent.

Learn more about our bot builder

Integrated customer support

Your customer service support can easily support your customers via the iAdvize platform. While engaging in conversation, respondents can access your customer information and create support tickets using our CRM integrations. These integrations synchronize all your actions on both tools.

Different needs, different respondents

24/7 on-demand experts

Thanks to our 20K+ pool of ibbü experts available 24/7, your customers get all the answers they need about your products before, during and after purchase. ibbü experts are not customer service agents, they are savvy enthusiasts, have core interests and are selected carefully. They bring authenticity to your brand's image and help convert more.

Meet the ibbü experts

Chatbot integration and builder

Bots qualify your customers' needs, letting humans focus on their business expertise which reduces their average handling time by 15%. Human agents focus on their core expertise.

Create bots directly from the iAdvize platform or use a third-party chatbot. Add text, images, links or questions and build scenarios. Let bots validate your customers' information to help your team save time. Thanks to the bots' conversations are seamlessly transferred to the right respondent.

Learn more about our bot builder

Integrated customer support

Your customer service support can easily support your customers via the iAdvize platform. While engaging in conversation, respondents can access your customer information and create support tickets using our CRM integrations. These integrations synchronize all your actions on both tools.

iAdvize's proof of value: 64% ROI

Read the TEI

iAdvize has been designated a Cool Vendor in “Cool Vendors in CRM Customer Service and Support."

iAdvize's proof of value: 64% ROI

Read the TEI

iAdvize has been designated a Cool Vendor in “Cool Vendors in CRM Customer Service and Support."

The iAdvize solution and infrastructure are certified ISO27001 and GDPR compliant.

Do you want to find out more?

Book a demo

Demo request

We will be in touch to schedule a personalised demo when it suits you best. +44 (0) 2034 450 904