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Reduce Support Volume While Lifting Conversion

Answer common pre-sale questions the instant they're asked, so shoppers get unblocked and your support team can focus on higher priority conversations.

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Leading Brands Trust iAdvize

  • 4.7 (32 reviews)

    Rating: 4.7 out of 5

  • 5.0 (29 reviews)

    Rating: 5.0 out of 5
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Revenue is stuck in your support queue

Sizing, return policy, warranty, and compatibility questions land in your support queue at the exact moment a shopper is ready to buy. With iAdvize, there is a better way.

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Turn common questions into conversion opportunities

The AI Shopping Assistant answers shopper questions instantly and accurately, so high-intent support moments turn into conversions instead of added load on your team.

  • Ask

    A shopper asks a pre-sale question on the storefront, or taps a Conversation Starter that surfaces it for them.

  • Answer

    The AI Shopping Assistant responds instantly with accurate product information from your catalog. No queue, no wait.

  • Convert

    With the doubt cleared, the assistant guides the shopper forward: the right product, add to cart, on to checkout.

  • Escalate

    Automatically open a support ticket inside your system of choice when the AI Shopping Assistant is unable to answer.

Building the future of agentic commerce

iAdvize helps brands launch a new storefront experience with the #1 AI Shopping Assistant for agentic commerce. We’ve analyzed millions of interactions, managed product catalogs of every size across e-commerce verticals, and understand what drives buying decisions throughout the shopper journey.

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AI Shopping Assistant
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The impact, in numbers

  • 90%

    answer rate with engaged shoppers

  • 10x

    more engagement compared to traditional chatbots

  • Up to 25%

    of revenue contribution influenced by AI-engaged sessions

In their words

The feedback is very positive. iAdvize is becoming part of how our visitors shop: they use it daily. The results are good. We're convinced the tool is worth it.

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Caroline De Jenlis

Chief Digital Officer, Caudalie

81.8% of conversations handled by AI

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Frequently Asked Questions

Learn how the AI Shopping Assistant takes volume off your team while turning pre-sale questions into sales.

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  • No. It removes repetitive volume so your team focuses on complex, high-value conversations. The Support Desk gives them better tools for it.

  • The conversation routes to a human with the full context, so nothing is dropped.

  • No. The AI Shopping Assistant works on its own. Support Desk is an optional add-on for a dedicated agent workspace.

  • Because the assistant is sales-first. It clears the doubt and guides the shopper to checkout, instead of just closing the ticket.

  • In a few hours, with no development. Non-technical teams configure and launch it themselves, without a slot in the engineering roadmap.

  • Shopper Insights reports answer rate, conversation quality, and revenue contribution together.

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