Skip to content

Shopper Insights

Measure AI Impact Across Your Storefront

Your brand's smartest performance dashboard for tracking, improving, and scaling AI impact along the shopper journey.

Explore Shopper Insights

AI Trends

Track storefront KPIs to see how AI is influencing shopper behavior.

Understand overall AI success and identify performance patterns that matter to your business.

Shopper Insights overview: revenue, conversion rate, engagement rate, CSAT and conversations, with engagement rate and AI Shopping Assistant answer rate charts

ROAI

Your single source of truth for measuring the ROI of your AI Shopping Assistant.

Drill into specific metrics and discover exactly how much revenue AI is contributing to your storefront.

Shopper Insights revenue view: revenue, conversion rate, average order value, orders and assisted vs. attributed revenue over time

AI Analysis

Complete visibility into AI conversations and shopper interactions.

Identify gaps and continuously improve response quality through real-time feedback.

Conversations report: closed conversations, volume over time and a conversation log with CSAT and revenue per conversation
mon_lit_cabane Mon Lit Cabane - mobile

Thanks to the iAdvize team, we were able to roll out the AI assistant across 6 countries without a hitch. The integration was fast, intuitive, and extremely well supported.

Marie Pontoizeau noel

Marie Pontoizeau

Project Manager @ Mon Lit Cabane

€1M+ in additional revenue generated

go to this case study
sideshow Sideshow - mobile

At Sideshow, we see iAdvize’s AI enhancements as a game-changing tool for the modern consumer.

chris pirrotta-1

Chris Pirrotta

VP, Marketing @ Sideshow

8X conversion lift

go to this case study
payne Payne Glasses - mobile

We continue to exceed all of our goals with iAdvize. We're helping customers that we couldn't before because they didn't know how to chat with us, or we didn’t have the bandwidth

Katie H - Payne Glasses

Katie Himes

Customer Experience Lead @ Payne Glasses

5X engagement rate

compared to a traditional chatbot
go to this case study
kendra_scott KS - mobile

iAdvize gave us the flexibility to train AI in a way that mirrors how we actually sell: emotionally, intentionally, and with brand fluency.

Kamanasish Kundu

Kamanasish Kundu

SVP Digital & E-commerce @ Kendra Scott

6% of total sales

influenced by the AI Shopping Assistant

go to this case study

Frequently Asked Questions

Book a demo

  • Shopper Insights is the AI reporting hub built into your AI Shopping Assistant. It gives you full visibility into how the AI Shopping Assistant is influencing shopper behavior and storefront performance, across three views: AI Trends, ROAI, and AI Analysis.

  • Included in your AI Shopping Assistant subscription. No separate license, no module to activate: as soon as the assistant is live, the dashboard runs with it.

  • Engagement, conversion rate, average order value, assisted and attributed revenue, customer satisfaction, plus Shopper Insights-specific data: repeat questions, misunderstood products, and search trends by category.

  • Yes, down to the individual conversation: the exchange itself, the satisfaction survey result, and whether it led to a sale.