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IADVIZE AI

Built for the Shopper Journey Engineered to Convert

The technology stack powering the AI Shopping Assistant, delivering the speed and clarity shoppers need to make confident buying decisions.

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how we’re built

Seven Layers. One Job.

Most AI tools are general-purpose models adapted for e-commerce. Ours is seven purpose-built layers working together to convert more shoppers.

1 Desktop - Shield 2 Desktop - Multi-Models Architecture 3 3 Desktop - Advanced Search & Vector DB for Knowledge 1 4 Desktop - Prompt Engineering 1 5 Desktop - Agentic System (Chain & Orchestration) 1 6 Desktop - Integrations & Onboarding 1 7 Desktop - Analytics & Dashboard 1

Built on AWS and Kubernetes, iAdvize handles billions of monthly requests through peak traffic. ISO 27001 and GDPR compliance guarantee the security and scalability required to power AI shopping experiences.

A single tag gets your AI Shopping Assistant live in minutes. Native integrations with platforms like Shopify and PrestaShop connect to your storefront, with API and MCP support to extend capabilities further.

iAdvize handles complex, multi-step queries across product discovery, order tracking, and policy questions. Our agentic architecture retrieves knowledge and executes workflows to act as a smart shopping companion.

Proprietary prompts trained on millions of shopping conversations generate accurate responses across all customer intents. Guardrails ensure safe interactions, and customizable configurations let brands adapt the AI's tone.

A powerful knowledge engine combines search and vector databases to structure your product catalogs, FAQs, and help content. Hybrid search (vector + keyword) enables instant access to relevant information, ensuring accurate, on-brand conversations.

iAdvize dynamically selects the most relevant AI model based on context and query complexity. Combining OpenAI and Gemini with intelligent load balancing ensures fast, reliable responses while optimizing costs.

Over 20 dashboards track conversation quality, engagement, and conversion impact. These insights surface customer needs and optimization opportunities to help you refine your assistant and drive higher sales.

  • Shield

    Scalable & Secure infrastructure

    Built on AWS and Kubernetes, iAdvize handles billions of monthly requests through peak traffic. ISO 27001 and GDPR compliance guarantee the security and scalability required to power AI shopping experiences.

  • Multi-Models Architecture

    Multi-Models AI Architecture

    A single tag gets your AI Shopping Assistant live in minutes. Native integrations with platforms like Shopify and PrestaShop connect to your storefront, with API and MCP support to extend capabilities further.

  • Search & Vector DB for Knowledge

    Advanced Search & Knowledge Engine

    iAdvize handles complex, multi-step queries across product discovery, order tracking, and policy questions. Our agentic architecture retrieves knowledge and executes workflows to act as a smart shopping companion.

  • Prompt Engineering

    Prompt engineering & AI Quality

    Proprietary prompts trained on millions of shopping conversations generate accurate responses across all customer intents. Guardrails ensure safe interactions, and customizable configurations let brands adapt the AI's tone.

  • Agentic System (Chain & Orchestration)

    Agentic Reasoning & Orchestration

    A powerful knowledge engine combines search and vector databases to structure your product catalogs, FAQs, and help content. Hybrid search (vector + keyword) enables instant access to relevant information, ensuring accurate, on-brand conversations.

  • Integrations & Onboarding

    Integrations & Fast Deployment

    iAdvize dynamically selects the most relevant AI model based on context and query complexity. Combining OpenAI and Gemini with intelligent load balancing ensures fast, reliable responses while optimizing costs.

  • Analytics & Dashboard

    Analytics & Performance Insights

    Over 20 dashboards track conversation quality, engagement, and conversion impact. These insights surface customer needs and optimization opportunities to help you refine your assistant and drive higher sales.

Build vs. Buy

Building an AI Shopping Assistant looks straightforward until you see what it actually costs at scale. See how the true cost compares over three years.

Simulate a 3-year impact

trust & compliance

Audited, certified and compliant.

iAdvize is independently audited and certified against the world's most demanding security and privacy standards — so your customer data, your shoppers, and your brand stay protected.

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  • certified

    ISO/IEC 27001:2022

    Information security management system audited annually by an accredited third party.

  • EU compliant

    GDPR

    Full data residency in the EU. Data Processing Agreements available for every customer.

  • continuous

    Pen-tested

    Regular independent penetration testing combined with continuous bug bounty programs.

  • EU compliant

    AWS Hosted

    Multi-AZ deployment, encrypted at rest with KMS, isolated VPCs per customer tenant.

  • enterprise

    SSO / SAML 2.0

    Okta, Azure AD, Google Workspace. SCIM provisioning. Role-based access controls.

  • in transit & at rest

    AES-256 Encryption

    TLS 1.3 in transit. AES-256 at rest. Customer-managed keys available on Enterprise.

Frequently Asked Questions

Learn how AI shopping assistants boost engagement, drive revenue, and enhance the customer experience from day one.

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  • Most AI chatbots are general-purpose models pointed at e-commerce as an afterthought. iAdvize is built specifically for shopping: seven specialized layers handle product search, order tracking, brand voice, and purchase intent in parallel. The result is an assistant that converts, not just one that responds.

  • Hours, not months. Native integrations with Shopify and PrestaShop connect your catalog automatically. On any other platform, iAdvize is available as a ready-made template set in the Google Tag Manager community gallery: three pre-built tags, no custom code, just trigger configuration in your existing GTM workspace. Most customers are in production within their first week.

  • iAdvize is ISO/IEC 27001:2022 certified and GDPR compliant, with data processing agreements available for every customer. Data is encrypted in transit (TLS 1.3) and at rest (AES-256), with isolated environments per customer tenant. Your security team can request audit documentation and run their own penetration tests.

  • That's what the infrastructure is built for. iAdvize processes billions of monthly requests across multi-zone AWS deployments with auto-scaling through Kubernetes. The same architecture absorbs holiday peaks and flash sales without performance degradation.

  • The math rarely works out. Building requires assembling your own AI models, knowledge base, prompt engineering, compliance layer, and ongoing maintenance: typically 12 to 18 months before going live at scale. iAdvize ships that capability immediately, with years of shopping conversation data already built in. The 3-year TCO comparison on this page shows the real delta.

  • Native integrations cover Shopify and PrestaShop, with direct connections to Shipup, Welcome Track, and Parcel Lab for order tracking, and Zendesk, Salesforce, Gorgias, and Microsoft Dynamics for customer service handoffs. SSO works with Okta, Azure AD, and Google Workspace. On custom platforms, deployment goes through Google Tag Manager: three pre-built templates, no code changes required. For anything beyond standard integrations, our Technical Account Management team handles the assessment and setup with you.