Can the assistant really match our brand voice?

Yes. Tone, behavior, and visual style are designed in AI Builder and Design Studio, so it reads as an extension of your brand.

How do we keep it from going off-brand?

It answers from your approved knowledge and follows the behavior rules you set. You review real conversations and adjust in Shopper Insights.

Is this only for support conversations?

No. It is present across the shopper journey at high-value moments, not just when something goes wrong.

Does a better experience actually drive loyalty and revenue?

Satisfied shoppers return and refer. The assistant improves the experience at the moments that shape that decision.

Who owns this internally?

Usually Marketing and C-Level, since it is a brand-experience and differentiation lever as much as a conversion one.

Build Brand Loyalty Through Better Interactions

Leading Brands Trust iAdvize

4.7 (32 reviews)

Rating: 4.7 out of 5
5.0 (29 reviews)

Rating: 5.0 out of 5

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8X

conversion rate

vs. unassisted shopping experience
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2.2x

Incremental ROI

Measured by A/B test over 3 months
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At Sideshow, we see iAdvize's AI enhancements as a game-changing tool for the modern consumer.

Chris Pirrotta

VP Marketing @ Sideshow
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We're helping customers that we couldn't before because they didn't know how to chat with us, or we didn't have the bandwidth.

Katie Himes

Customer Experience Lead @ Payne Glasses

Loyalty isn't decided post-purchase

Most brands only chase loyalty after the sale, but shoppers form an opinion at every interaction. Generic chatbots and delayed responses in key moments cost you the repeat customer. With iAdvize, there is a better way.

Win them before they reach checkout

iAdvize lets you build an AI Shopping Assistant customized with your tone, voice, and behavior. It's a true extension of your brand, delivering value starting with a shopper's first visit to your storefront.

Voice

Design the assistant's styling, tone, and behavior so it reflects your brand voice, and keep optimizing it from real conversations.
Design

Configure visual presentation and tone so the assistant feels like a natural part of your storefront.
Knowledge

Feed it your brand and product knowledge so every answer stays accurate and on-message.

Building the future of agentic commerce

iAdvize helps brands launch a new storefront experience with the #1 AI Shopping Assistant for agentic commerce. We’ve analyzed millions of interactions, managed product catalogs of every size across e-commerce verticals, and understand what drives buying decisions throughout the shopper journey.

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AI Shopping Assistant

85%

customer satisfaction score (CSAT)
10x

more engagement compared to traditional chatbots
Up to 25%

of revenue contribution influenced by AI-engaged sessions

We started with the shopper, not the technology.

Edouard Wattel

VP Digital & E-commerce Europe

80% CSAT, customer satisfaction post-conversation

I'm looking for a cabin luggage, blue, 4 wheels

AI Trends

Track storefront KPIs to understand exactly how AI is influencing shopper behavior.
ROAI

Your single source of truth for measuring the ROI of your AI Shopping Assistant.
AI Analysis

Get complete visibility into AI conversations and review shopper interactions.

Frequently Asked Questions

Learn how brands keep their voice intact when AI starts talking to their shoppers.

Request a Demo

Yes. Tone, behavior, and visual style are designed in AI Builder and Design Studio, so it reads as an extension of your brand.
It answers from your approved knowledge and follows the behavior rules you set. You review real conversations and adjust in Shopper Insights.
No. It is present across the shopper journey at high-value moments, not just when something goes wrong.
Satisfied shoppers return and refer. The assistant improves the experience at the moments that shape that decision.
Usually Marketing and C-Level, since it is a brand-experience and differentiation lever as much as a conversion one.