[Replay] Agentic Commerce : The New Era of AI-Powered Shopping Experiences

Mike de la Cruz avatar

Mike de la Cruz

President, iAdvize

Delphine Rhodes

Directrice Relation Client, Best Western

Florence Lepage

Directrice Communication & Webmarketing, La Compagnie des Animaux

Sébastien Rea

Co-founder & CEO, Bobochic Paris

Laetitia Lamari

Co-créatice du podcast, Le Café de l'E-commerce

 
Fifty-three percent of U.S. shoppers plan to use generative AI to assist their online purchases this year. Generative AI traffic to retail sites has doubled every two months since late 2024. Agentic commerce is not just coming—it’s happening.

eCommerce is entering a new phase—and it won’t be led by static websites or chatbot popups. It’ll be powered by AI agents, guiding shoppers with intelligence, context, and intent. AI is no longer a feature, but the foundation of the shopping experience.

From ChatGPT to Gemini, consumers are already discovering and comparing products with the help of AI. And now, they’re arriving on retail sites expecting the conversation to continue—not restart.

In this forward-looking session, we’ll unpack the rise of Agentic Commerce—an AI-native shopping model where the buyer journey is fluid, personalized, and increasingly co-piloted by intelligent agents on both sides. Learn how early-adopting brands are transforming their eCommerce experience with AI shopping assistants today—and laying the groundwork for tomorrow’s AI storefronts. 

Speakers:

• Mike de la Cruz, President, iAdvize
Ed Billmaier, Vice President of Customer Experience, Viome
• Aaron Magness, CMO, Full Glass Wine Co
• Eric Fong, Lead Product Manager, Daydream
• Moderated by: Veronika Sonsev, Co-Founder, CommerceNext


 

 

Échangez avec nos équipes
  • Blog post

    3 min

    It’s Time to Fire the Chatbot

  • Blog post

    2 min

    3 Principles for Human-Centered AI in E-Commerce

  • Blog post

    2 min

    Why E-Commerce is Broken, and How Agentic Commerce Fixes It

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