of retailers plan to use
in-store staff in online conversational commerce.*
Shoppers expect a seamless omnichannel experience
Bring online & offline customer experiences closer together
Recognize and seize all sales opportunities
an in-store shopper 24/7.
Qualify leads automatically
Connect your staff with live customer service and increase your sales
Connect consumers with your best asset—your in-store associates. Thanks to a unique geo-routing solution, potential customers interact with the store nearest them for a direct positive impact on conversion and drive-to-store. With the iAdvize app, your sales force receives customer questions directly on their smartphone or tablet, where they’ll find all the tools they need to give advice.
Personalize, human, phygital: Offer an unparalleled customer experience
Build customer loyalty by offering an authentic 1:1 retail experience throughout the customer lifecycle, no matter where they are. Create the wow effect by assisting consumers remotely with responsiveness and flexibility, while boosting the occupancy rate of your sales staff.
Decathlon Spain boosts its sales by connecting their customers to the nearest store.
From engagement to customer service to sales, connect your visitors to the right person throughout the entire customer journey.
Let your customers contact your teams anytime, anywhere, on the channel they prefer.
Engage your prospects and support your customers 24/7 with our augmented intelligence.
Ready to learn more about conversational store?
Deliver a fully omnichannel customer journey. Transform your stores now.