Engage your website visitors according to your business objectives with our Smart Targeting feature. Thanks to behavioral data and machine learning, our targeting engine automatically adapts its criteria to match your success metrics.
🎉 New features
Seamless Orchestration
Reduce issue resolution time thanks to our Dynamic Routing engine that transfers customer queries directly to the best respondents (bot, agent, expert) depending on context, customer profile and staff availability.
🎉 New features
Intelligent Bots
Deliver qualitative self-service assistance 24/7. Fueled by iAdvize’s Augmented Intelligence, our Bots are able to understand visitors’ intents, delivering relevant and immediate answers to their needs.
While your bots can live and learn on their own, you can optimize them in just a few clicks, as well as easily enrich your brand’s AI through an Intents Library.
🎉 New features
Augmented Humans
Increase your agents’ productivity with iAdvize. Our Intelligent Desk provides agents with a set of AI-powered automation features to help them save time and energy (canned responses, translation...).
🎉 New features
AI-driven Insights
Make the most of VOC with our Insights Report. Our unique AI allows large-scale analysis of conversation history in real-time, and access to valuable insights with a direct business impact.
🎉 New features
Predictive Engagement
Engage your website visitors according to your business objectives with our Smart Targeting feature. Thanks to behavioral data and machine learning, our targeting engine automatically adapts its criteria to match your success metrics.
🎉 New features
Seamless Orchestration
Reduce issue resolution time thanks to our Dynamic Routing engine that transfers customer queries directly to the best respondents (bot, agent, expert) depending on context, customer profile and staff availability.
🎉 New features
Intelligent Bots
Deliver qualitative self-service assistance 24/7. Fueled by iAdvize’s Augmented Intelligence, our Bots are able to understand visitors’ intents, delivering relevant and immediate answers to their needs.
While your bots can live and learn on their own, you can optimize them in just a few clicks, as well as easily enrich your brand’s AI through an Intents Library.
🎉 New features
Augmented Humans
Increase your agents’ productivity with iAdvize. Our Intelligent Desk provides agents with a set of AI-powered automation features to help them save time and energy (canned responses, translation...).
🎉 New features
AI-driven Insights
Make the most of VOC with our Insights Report. Our unique AI allows large-scale analysis of conversation history in real-time, and access to valuable insights with a direct business impact.
5x
more questions handled with the same number of staff
+20 pts
CSAT compared to a decision-tree chatbot*
*iAdvize data, September 2020
Would you like to know more about the potential of iAdvize’s Augmented Intelligence?
Request a demo
Contact us
+1 (617) 844 0982
Demo request
Comment réimaginer l’expérience client grâce à l’Intelligence Artificielle