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iAdvize for the Consumer Products industry

Build digital relationships to drive growth

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Elevate your CX across the customer journey

We help the Consumer Products industry address their key challenges

Increase online
direct-to-consumer sales

31.5%
of website visitors repurchase items from The Kooples within 30 days, thanks to a superior online customer experience.
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Bridge the online/offline gap
+25%
increase in average order value by recreating a personalized in-store experience online.
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Develop a
web-to-store strategy

54%
of website visitors have indicated they intend to purchase in-store, since the ibbü experts started handling conversations.
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With the right solutions

1,300

visitors are advised each month on average

92.5%

Customer satisfaction

37%

Conversion rate

🤗

Passionate experts on-demand

Online shoppers receive personalized product advice from experts at the most influential moments of their buying journey.

34% average conversion rate after a conversation
🔥

A powerful messaging platform

with a behavioral targeting engine to engage the right customers at the right time.

3,000 conversations handled each month by ibbü experts on the IKKS website
🔬

Comprehensive reporting

data visualisation and conversational analysis to better understand your visitor expectations and boost customer satisfaction.

+6 points in the quality of responses perceived by customers thanks to ibbü experts

Elevate your digital customer experience

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+1 (617) 844 0982
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