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Offer an enhanced customer journey
We help the Consumer Products industry address their key challenges
Increase online direct-to-consumer sales
31.5%
of website visitors repurchase items from The Kooples within 30 days, thanks to a superior online customer experience.
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Bridge the
online/offline gap
25%
increase in average order value by recreating a personalized in-store experience online.
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Develop a
web-to-store strategy
54%
of website visitors indicated they intend to purchase in-store since the ibbü experts started handling conversations.
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With the right solutions
1,300
visitors are advised each month on average
92.5%
Customer satisfaction
37%
Conversion rate
An enthusiastic ibbü expert community
ibbü experts can advise and convert your prospects while delivering customer service 24/7.
34% average conversion rate after an ibbü conversation
A powerful messaging platform
Leverage our behavioral targeting engine to engage customers right when they need it.
3,000 conversations handled each month by ibbü experts on the IKKS website