We help the Consumer Products industry address their key challenges

Increase online direct-to-consumer sales

Increase online direct-to-consumer sales
31.5%

of website visitors repurchase items from The Kooples within 30 days, thanks to a superior online customer experience.

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Bridge the
online/offline gap

Bridge the online/offline gap
25%

increase in average order value by recreating a personalized in-store experience online.

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Develop a
web-to-store strategy

Develop a web-to-store strategy
54%

of website visitors have indicated they intend to purchase in-store since the ibbü experts started handling conversations.

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With the right solutions

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1,300

visitors are advised each month on average

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92.5%

Customer satisfaction

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37%

Conversion rate

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An enthusiastic ibbü expert community

ibbü experts can advise and convert your prospects while delivering a 24/7 customer experience.

Arrow34% average conversion rate after an ibbü conversation
A powerful messaging platform

A powerful messaging platform

with a behavourial targeting engine to engage the right customers when they need it.

Arrow3,000 conversations handled each month by ibbü experts on the IKKS website

Comprehensive reporting

data visualization and conversational analysis to better understand your visitor expectations and boost customer satisfaction.

Arrow+6 points in response quality based on customer reviews thanks to ibbü experts

Find out more about what our platform can offer

Request demo