We help the Consumer Products industry address their key challenges

Increase online direct-to-consumer sales

Increase online <br>direct-to-consumer sales
31.5%

of website visitors repurchase items from The Kooples within 30 days, thanks to a superior online customer experience.

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Bridge
the online/offline gap

Bridge the online/offline gap
+25%

increase in average order value by recreating a personalised in-store experience online.

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Develop a
web-to-store strategy

Develop a web-to-store strategy
54%

of website visitors have indicated they intend to purchase in-store since the ibbü experts started handling conversations.

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With the right solutions

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1,300

visitors are advised each month on average

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92.5%

Customer satisfaction

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37%

Conversion rate

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An enthusiastic ibbü expert community

ibbü experts can advise and convert your prospects, whilst delivering a human customer experience with 24/7 availability.

Arrow34% average conversion rate after a conversation
A powerful messaging platform
🔥

A powerful messaging platform

with a behavourial targeting engine to engage the right customers when they need it.

Arrow3,000 conversations handled each month by ibbü experts on the IKKS website
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Comprehensive reporting

data visualisation and conversational analysis to better understand your visitor expectations and boost customer satisfaction.

Arrow+6 points in the quality of responses perceived by customers thanks to ibbü experts

Do you want to find out more about what our platform can offer?

Book a demo