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Offer an enhanced customer journey
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Alex is looking for a new smart Ultra HD TV on the Samsung website.
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While Alex browses the website, we analyze his customer journey (pages visited, duration, etc.) and assign him a score.
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This score helps us direct Alex to the right ibbü expert, Dave, a technology enthusiast who works in IT during the day.
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Dave gives Alex the information he needs to make a purchase. We see that authentic conversations are the most convincing.
![Alex is looking for a new smart Ultra HD TV on the Samsung website.](https://www.iadvize.com/hubfs/Iadvize_October2021/Image/step-1.png)
![While Alex is browsing the website, his customer journey is analysed (visited pages, duration...) in order to assign him a score.](https://www.iadvize.com/hubfs/Iadvize_October2021/Image/step-2bis.png)
![This score enables us to direct Alex to the right ibbü expert, Dave, a technology enthusiast who works in IT during the day.](https://www.iadvize.com/hubfs/Iadvize_October2021/Image/step-3bis.png)
![Authentic conversations are also the most convincing ones.](https://www.iadvize.com/hubfs/Iadvize_October2021/Image/step-final.png)
We help the Consumer Products industry address their key challenges
Increase online direct-to-consumer sales
![Increase online direct-to-consumer sales](https://www.iadvize.com/hubfs/Iadvize_October2021/Image/thekooples.png)
31.5%
of website visitors repurchase items from The Kooples within 30 days, thanks to a superior online customer experience.
![Arrow](http://www.iadvize.com/hubfs/raw_assets/public/Iadvize_October2021/images/arrow-1.png)
Bridge the
online/offline gap
![Bridge the online/offline gap](https://www.iadvize.com/hubfs/Iadvize_October2021/Image/verbaudet.png)
25%
increase in average order value by recreating a personalized in-store experience online.
![Arrow](http://www.iadvize.com/hubfs/raw_assets/public/Iadvize_October2021/images/arrow-1.png)
Develop a
web-to-store strategy
![Develop a web-to-store strategy](https://www.iadvize.com/hubfs/Iadvize_October2021/Image/leroymerlin.png)
54%
of website visitors indicated they intend to purchase in-store since the ibbü experts started handling conversations.
![Arrow](http://www.iadvize.com/hubfs/raw_assets/public/Iadvize_October2021/images/arrow-1.png)
With the right solutions
![top_amelie](https://www.iadvize.com/hs-fs/hubfs/top_amelie.png?width=255&name=top_amelie.png)
![cdiscount](https://www.iadvize.com/hubfs/Iadvize_October2021/Image/cdiscount.png)
1,300
visitors are advised each month on average
![amelie](https://www.iadvize.com/hubfs/amelie.png)
![top_marion](https://www.iadvize.com/hs-fs/hubfs/top_marion.png?width=255&name=top_marion.png)
![leroy](https://www.iadvize.com/hubfs/leroy.png)
92.5%
Customer satisfaction
![marion](https://www.iadvize.com/hubfs/marion.png)
![top_maxime](https://www.iadvize.com/hs-fs/hubfs/top_maxime.png?width=255&name=top_maxime.png)
![mecha](https://www.iadvize.com/hubfs/WEBSITE-2020/PRODUCT/mecha.png)
37%
Conversion rate
![maxime](https://www.iadvize.com/hubfs/maxime.png)
An enthusiastic ibbü expert community
ibbü experts can advise and convert your prospects while delivering customer service 24/7.
![Arrow](https://www.iadvize.com/hubfs/Iadvize_October2021/Image/arrow.png)
Demander une démo
![A powerful messaging platform](https://www.iadvize.com/hubfs/Iadvize_October2021/Image/visuel_messaging.png)
A powerful messaging platform
Leverage our behavioral targeting engine to engage customers right when they need it.
Comprehensive reporting
Data visualization and conversational analysis help you better understand your visitor's expectations and boost customer satisfaction.
6+ points in response quality based on customer reviews thanks to ibbü expertsFind out how our platform can help your company!
Request demo