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Adding a human touch to online customer service
& creating value for your business

+1000 businesses have chosen iAdvize to give their online visitors real-time customer service

iAdvize is for all business sizes

Creating value is about connecting
with the right person, in the right place, at the right time

  • Target your visitors

    depending on their journey, profile, value and situation

  • Offer your help

    reactive or proactive, by chat, call or video

  • Guide the visitor

    towards an available agent with the right skills

Our experts are available on a daily basis to give you
support and advice

So that you get the most out of the iAdvize solution, take advantage of our team's expertise and experience.
Our main goal is to make sure your objectives in terms of creating value are achieved!

Find out about our professional services
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Monitor your performance

    • Control performance image
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Naturally, we can cater for your individual needs.

Small business
The solution for small businesses

from £/month

  • pageviews/month
  • 1 agent access
  • 1 website
  • Support within 48 hours by email
  • Click To Chat only
Enterprise
The offer includes the iAdvize solution and the guarantees it implies, but above all,
the support and advice of an expert to achieve your objectives.

Customised quote

  • Tailored number of pageviews
  • Tailored number of agents
  • Tailored number of websites
  • High priority support (SLA)
  • Chat, call, visio
  • Targeting
  • Reporting
  • Dedicated support contact
  • Customised support
  • Availability guarantee 99,5% (option)

Take a look at our resources and customer success stories

Would you like to hear what our clients have to say?

  • White paper

    White paper: Web chat for customer service – the state of play for web chat in the UK

    Download
    Preview
  • Success story

    Monoprix: how do we give our visitors live chat support with a unified multichannel approach?

    Download
    Preview
  • Success story

    Fnac: how can we increase sales and make the online shopping experience less impersonal?

    Download
    Preview
  • Success story

    The Kooples: how can we give our online visitors the same quality of service and advice as in our shops?

    Download
    Preview
  • Success story

    Amaguiz: conversion rate multiplied by 3 and a 93% customer satisfaction rating.

    See the video
    Preview
  • Success story

    Florajet: how can we give our visitors support and increase sales?

    Download
    Preview
  • Success story

    Fnac.com: 25% of visitors who chat are transformed into customers.

    See the video
    Preview
  • Success story

    Leturf: how can we build the trust of our online customers?

    Download
    Preview
  • Success story

    Maisons du Monde: how can we give our online visitors an experience similar to being in one of our stores?

    Download
    Preview
  • Success story

    Monster: how can we increase sales of online B2B services?

    Download
    Preview
  • Success story

    Numericable: when the answer needs to come from a real person, how can we make sure it’s as fast as possible?

    Download
    Preview