Adding that human touch to online customer service
+1000 businesses have chosen iAdvize to give their online visitors real-time customer service
iAdvize is for all business sizes
Creating value is about connecting
with the right person, in the right place, at the right time
Target your visitors
depending on their journey, profile, value and situation
Offer your help
reactive or proactive, by chat, call or video
Guide the visitor
towards an available agent with the right skills
Our experts are available on a daily basis to give you
support and advice
So that you get the most out of the iAdvize solution, take advantage of our team's expertise and experience.
Our main goal is to make sure your objectives in terms of creating value are achieved!
Naturally, we can cater for your individual needs.
- 10 000 pageviews/month
- 1 agent access
- 1 website
- Support within 48 hours by email
- Click To Chat only
the support and advice of an expert to achieve your objectives.
- Tailored number of pageviews
- Tailored number of agents
- Tailored number of websites
- High priority support (SLA)
- Chat, call, visio
- Dedicated support contact
- Customised support
- Availability guarantee 99,5% (option)
Take a look at our resources and customer success stories
Would you like to hear what our clients have to say?
Air France: how can we give our visitors advice and support and thereby improve customer satisfaction? Download
White paper: Web chat for customer service – the state of play for web chat in the UK Download
Monoprix: how do we give our visitors live chat support with a unified multichannel approach? Download
Fnac: how can we increase sales and make the online shopping experience less impersonal? Download
The Kooples: how can we give our online visitors the same quality of service and advice as in our shops? Download
Amaguiz: conversion rate multiplied by 3 and a 93% customer satisfaction rating. See the video
Maisons du Monde: how can we give our online visitors an experience similar to being in one of our stores? Download
Numericable: when the answer needs to come from a real person, how can we make sure it’s as fast as possible? Download
Adamence : comment conseiller les visiteurs en recherche d’un produit financièrement impliquant ? Download