Our behavioral targeting technology allows you to offer help by livechat to your most qualified visitors. Offer Proactively assist visitors who are in a critical situation and prevent them from abandoning their purchase.

With iAdvize your agent can get a better understanding of a visitor's context by watching all actions performed on the website in real time.
Your account managers will then be able to assist your clients just as if they were right next to them, and if necessary, they can take control of the user navigation.

The iAdvize reporting suite allows you to monitor all service and sales performance.
Retrieve your conversations’ history as well as detailled reports concerning your agents' support activity, sales and customer satisfaction.

Setting up our livechat solution can be done in under an hour, thanks to a small script inserted on your website. Once the script is running, your customer service and marketing teams can independently configure the system behavior according to their ever-evolving requirements.