Focus on Your Conversations, We'll Take Care of the Rest.

iAdvize provides the most relevant experts and agents using market-leading tools to support your customers: artificial intelligence for answer suggestions, multi-channel management interface, simultaneous responses, connections to CRMs, Co-Browsing…

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Focus on What Really Matters

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Bots qualify your customers' needs, letting humans focus on their business expertise which reduces their average handling time by 15%.
Human agents focus on their core expertise.

Create bots directly from the iAdvize platform. Add text, images, links, or questions with a simple drag-and-drop interface and let bots validate your customers' information to help your team save time. Thanks to bots and routing rules, conversations can be seamlessly transferred to the right respondent.

Convert your conversations into an experience by sharing rich content and your product pages directly in the conversation thread. Messaging, voice, video: your customers chat with you as naturally as they do with their friends and family.