Connetti

Enthusiastic conversations are also the most convincing ones.

We brought together thousands of independent experts, enthusiastic and eager to share their knowledge who have been selected for their expertise. They already know your products and services like the back of their hand. Members of a community and available 24/7, these experts answer your customers' questions via messaging and are paid for their advice.

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Offer the conversations your visitors were hoping for

Offer the best advice to your customers

Those most qualified to converse about your products, your services, your brand, or your industry are part of our community of experts. They have been carefully selected for their talent and expertise and have been validated to interact with your visitors. On average, 92% of visitors are satisfied with the experience they offer.

When customer service becomes agile

60% of online purchases take place during the evening or at weekends when your customer service team is often not available. What better solution than experts who are available at the exact time your visitors need them? These experts can become an extension of your existing team and align your marketing and conversational strategies.

Create value all the way down the line

For each conversation handled, experts get financial compensation. It creates value for you, for your customers and for them. Responsiveness, satisfaction, relevance of answers, impact on your repurchase rate: they are motivated to deliver the best quality of service.

Caso di studio
ekosport
25,7%

Tasso di conversione dopo una conversazione con un esperto

Ekosport decide di affidare agli esperti ibbü i visitatori che contattano il marchio via messaging nella fase di prevendita: una strategia flessibile, legata alla stagionalità dell'attività aziendale.

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Stay in control

You validate experts suggested for you. You choose the duration of your campaigns and the credit allocated to them. You measure the impact of each expert on their activity. You choose to remunerate them according to the volume of contacts they handle or according to the sales they generate.