The best of messaging,
human and artificial intelligence

to elevate the customer experience

Seamless conversational experiences

Deliver a rich and human messaging experience on your website or your mobile app. Assist your visitors across the whole customer journey using chatbots, agents or experts within a single conversation thread. Handle conversations via call, video, Facebook Pages, Twitter, Messenger, WhatsApp and SMS using one interface.

Artificial Intelligence for optimized productivity

Support your visitors 24/7 by creating a chatbot using the iAdvize Bot Builder or integrating a third-party chatbot. Use the best of AI to respond to a larger volume of queries, qualify your visitors’ needs and escalate queries to human agents or experts when necessary.

24/7 on-demand experts

Available 24/7, enthusiastic and eager to share their knowledge about your brand, the ibbü experts answer your customers' questions via messaging and are paid for their advice. Launching a mission and selecting the right experts is only one click away with iAdvize!

Read Forrester’s Total Economic Impact™ of ibbü by iAdvize

Measure your success

Track every transaction completed after a conversation and take advantage of more than 150 KPIs. Get the most out of your conversations by analyzing their content to better understand your customers’ expectations.

Partner with a team of CX specialists

For 10 years, by working with the most innovative brands, iAdvize has developed unrivaled expertise in understanding our clients’ challenges within their industries.

Our CX specialists around the world are here to help you analyze your data, detect current trends, refine your strategy and ensure you’re meeting your business objectives.

Want to see the platform and its uses?

Book a demo