Engage

Where does the conversation begin?

Detect high value conversations and target online visitors who are in need of assistance thanks to iAdvize's predictive technology. Engage visitors on your website and across social networks and messaging platforms.

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Success Story
+36

increase in the average basket value after a chat with an independent expert

Thanks to 10 independent experts, ManoMano ensures responsive and qualitative customer service in pre-sales while remaining scalable

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Be where your customers are

Your visitors can be found across multiple touch points during their customer journey so why not seamlessly convert their experience into a friendly conversation on their chosen channel: website, mobile apps, text messages or social networks.

Checklist

7 tips to offer an omni-channel experience to your customers

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Be yourself

You can include notifications and call to actions within your customers' journey. Engagement buttons can be adapted to your brand guidelines in order to maximise the click-through rates.

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The largest companies worldwide use iAdvize