Where does the conversation begin?
Enthusiastic conversations are also the most convincing ones.
Focus on your conversations, we’ll take care of the rest.
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Detect high value conversations and target online visitors who are in need of assistance thanks to iAdvize's predictive technology. Engage visitors on your website and across social networks and messaging platforms.
Engage your most valuable prospects and customers thanks to rich, seamless and friendly conversations.
Whether you are looking to maximise on lead generation, enhance your conversion rate, increase sales or improve your customer satisfaction rate, you can easily create a customer engagement strategy centred around your current challenges and objectives.
Target your prospects and customers on their channel of choice whether that is on your website, on Twitter, Facebook, Messenger or even SMS.
Combine and configure visitor behaviour patterns (browsing and buying behaviours, posts on social networks, previous interactions, etc.) thanks to a simple and intuitive interface.
You know your customers better than anyone. Connect this data to iAdvize and use it as targeting criteria to engage your customers in an even more personalised and contextualised way.
Thanks to anonymous behavioural data, the iAdvize technology uses machine learning and clustering models to help you predict your visitors' journey. Initiate the conversation according to the probability of your prospects leaving your website or according to their buying potential.
Track every transaction completed after a conversation, whether they happen on your website or across social networks or messaging platforms. Associate each transaction to a specific conversation and estimate the impact of your activity on your turnover.
Thanks to the incremental value test (available in private beta), estimate the transactions and revenue you can generate with iAdvize.
At the end of each conversation, your visitors are able to rate the quality of support they received in just a few clicks. Use this data to offer a better experience and leverage your agents' and experts' strengths.
Monitor the long-term impact of your conversational marketing strategy on your Customer Lifetime Value and measure its incremental value.
supports HTML5 video
increase in the average basket value after a chat with an independent expert
Your visitors can be found across multiple touch points during their customer journey so why not seamlessly convert their experience into a friendly conversation on their chosen channel: website, mobile apps, text messages or social networks.
You can include notifications and call to actions within your customers' journey. Engagement buttons can be adapted to your brand guidelines in order to maximise the click-through rates.
The largest companies worldwide use iAdvize