Connect

Enthusiastic conversations are also the most convincing ones.

We brought together thousands of independent experts, enthusiastic and eager to share their knowledge who have been selected for their expertise. They already know your products and services like the back of their hand. Members of a community and available 24/7, these experts answer your customers' questions via messaging and are paid for their advice.

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Offer the conversations your visitors were hoping for

Offer the best advice to your customers

Those most qualified to converse about your products, your services, your brand, or your industry are part of our community of experts. They have been carefully selected for their talent and expertise and have been validated to interact with your visitors. On average, 92% of visitors are satisfied with the experience they offer.

When customer service becomes agile

60% of online purchases take place during the evening or at weekends when your customer service team is often not available. What better solution than experts who are available at the exact time your visitors need them? These experts can become an extension of your existing team and align your marketing and conversational strategies.

Create value all the way down the line

For each conversation handled, experts get financial compensation. It creates value for you, for your customers and for them. Responsiveness, satisfaction, relevance of answers, impact on your repurchase rate: they are motivated to deliver the best quality of service.

Success Story
22%

conversion rate after a conversation with an independent expert

Thanks to 6 independent experts, IKKS offers a personalised experience in real-time on its website 20 hours a day

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Stay in control

60% of online purchases take place during the evening or at weekends when your customer service team is often not available. What better solution than experts who are available at the exact time your visitors need them? These experts can become an extension of your existing team and align your marketing and conversational strategies.