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iAdvize for the Consumer Products industry

Build a profitable customer-centric strategy

We help the Consumer Products industry address their key challenges

Increase online
direct-to-consumer sales

31.5%
of website visitors repurchase items from The Kooples within 30 days, thanks to a superior online customer experience.
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Bridge
the online/offline gap

+25%
increase in average order value by recreating a personalised in-store experience online.
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Develop a
web-to-store strategy

54%
of website visitors have indicated they intend to purchase in-store since the ibbü experts started handling conversations.
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With the right solutions

1,300

visitors are advised each month on average

92.5%

Customer satisfaction

37%

Conversion rate

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An enthusiastic ibbü expert community

ibbü experts can advise and convert your prospects, whilst delivering a human customer experience with 24/7 availability.

34% average conversion rate after a conversation
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A powerful messaging platform

with a behavourial targeting engine to engage the right customers when they need it.

3,000 conversations handled each month by ibbü experts on the IKKS website
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Comprehensive reporting

data visualisation and conversational analysis to better understand your visitor expectations and boost customer satisfaction.

+6 points in the quality of responses perceived by customers thanks to ibbü experts

Do you want to find out more about what our platform can offer?

Book a demo