Create a phygital shopping experience with the Conversational Store
Connect prospects with your best asset—your in-store sales associates. Our app (iOS and Android) allows your on-floor salesforce to assist online consumers via messaging, voice, and live video chat, with all the data and tools they need at their disposal.
Our unique geo-routing solution allows your customers to easily interact with their nearest store, increasing conversions and boosting traffic to your store.
Expand your digital experience to maximize consumer reach and meet their expectations by establishing an authentic and scalable relationship. Boost your revenue with this channel that encourages spontaneous purchases.
An omnichannel messaging strategy
Your agents handle all messages seamlessly, within a single, unified interface.
High quality automated conversation with optimum scalability
Your product experts available on demand, 24/7
They answer your customers' questions via messaging and are compensated for their advice. With iAdvize, launching a campaign and selecting the best experts is just a click away!
An integrated reporting suite
Take advantage of more than 150 KPIs to understand which part of your strategy is generating the most revenue, how to make your teams perform and which conversations have the most impact on satisfaction.
Analyze conversation content and listen to the customer’s voice via the Insights report.