• Product
    • Engage
    • Connect
    • Assist
    • Optimise
    • Security & Privacy
  • Customers
    • High-Tech
    • Sports retail
    • Fashion
    • Travel
    • Do it yourself
    • Customers
  • Resources
    • All content types
    • All industries
    • Glossary
    • Blog
  • Conversation 2019
  • Partners
    • Partner League
    • Ecosystem
    • Become Partner
  • Company
    • Join the Conversation
iAdvize
  • Product
    • Engage

      Where does the conversation begin?

    • Connect

      Enthusiastic conversations are also the most convincing ones.

    • Assist

      Focus on your conversations, we’ll take care of the rest.

    • Optimise

      Measure Your Success

    • Security & Privacy
  • Customers
    • High-Tech

      Convert your online visitors into loyal customers with ibbü experts

    • Sports retail

      Convert your online visitors into champions with ibbü experts

    • Fashion

      Convert your online visitors into fashionistas with ibbü experts

    • Travel

      Convert your online visitors into travellers with ibbü experts

    • Do it yourself

      Convert your online visitors into DIYers with ibbü experts

    • Customers
  • Resources
    • All content types

    • Success Story
    • Whitepaper
    • Report
    • Video
    • All industries

    • Banking & Insurance
    • eCommerce
    • Fashion
    • Glossary

    • Blog

  • Conversation 2019
  • Partners
    • Partner League

      Let’s build global partnerships

    • Ecosystem

      Discover our partners

    • Become Partner

      Contact our partnership team

  • Company
    • Join the Conversation

      Company

    • Values
    • Benefits
    • Philosophy
    • Teams
    • Offices
    • Join us
  • Log inDemo request

Average handling time

The average handling time corresponds to the time your chat agents handle, on average, interaction with all contacts. The duration of a contact interaction is defined by the difference between the conversation end time and the beginning of the chat.

 

Bouygues Telecom Entreprises answer their visitors in 12 seconds! [Success Story]

  • Product
    • Sign up
    • Engage
    • Connect
    • Assist
    • Optimise
    • Security & Privacy
    • Features
  • Resources
    • Conversation 2019
    • The Human Touch
    • White papers
    • Blog
    • Glossary
    • Press
  • Customers
    • eCommerce
    • Banking & Insurance
    • Fashion
    • E-tourism
  • Support
    • Help desk
    • Contact
Language
  • English
    • Deutsch
    • English
    • USA
    • Español
    • Français

Contact us

+44 (0) 203 445 0904
  • ©2010-2018 iAdvize
  • SAS All rights reserved
  • Terms and Conditions of Use
  • Privacy Center
  • Legal notice

Demo request

We will be in touch to schedule a personalised demo when it suits you best. +44 (0) 2034 450 904