Provide premium service with video chat. For all information that is best communicated in written form (contact details, voucher codes, etc.), you can always use Messaging at the same time.
" With iAdvize, we wanted to provide the most user-friendly video chat support to our customers who use sign language."
When your visitors have a question, give them the video chat choice. They can then decide whether they want to enable their microphone and camera.
Conversion rate, sales, AHT, satisfaction, occupancy rate… You can monitor your video chat performance thanks to more than 150 indicators and measure the impact of real-time customer service on your activity.
Video chat is great for demonstrations, showing how products work, should be put together or can be fixed. It’s also the ideal channel for communicating with customers via sign language. Deliver premium and customised support in those situations that require that extra human touch.
Find out how Waliceo uses video chat to interact with customers via sign language
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A member of our team will be in touch to show you how Click to Video could delight your online visitors and generate additional turnover for your business.