Delight your visitors by enabling them to request an immediate and free callback. Thanks to behavioural targeting, engage via Click to Call with the right visitors, at the right time.
With Click to Call Meeting, show your online visitors that you’re available to call them back when it suits them best. They can choose the most suitable day and time for them and you can match this with your customer service team’s availabilities.
"We've reduced the number of incoming emails by 30% since we introduced iAdvize's Click to Call and Click to Chat."
Average handling time, occupancy rate, sales… Monitor the return on investment of Click to Call thanks to specific performance indicators. Compare different periods of time and agent performance.
In order to simplify the integration of iAdvize, you can easily integrate the solution with your existing telephony system.
To provide Click to Call support, you don’t need a telephone. You can receive the call directly on your desktop via the iAdvize discussion panel.
You can customise the on-hold music so that it fits in with your brand identity.
Find out how One Direct use Click to Call to provide B2B online customer service and support.
eDigitalResearch report focuses on community customer service
Find out how to provide excellent B2B customer service online.
A member of our team will be in touch to show you how Click to Call could delight your online visitors and generate additional turnover for your business.