In a recent study from The Center for Generational Kinetics, 55% of millennials said their customer service expectations have increased over the last three years, while more than half have stopped doing business with at least one company because of poor customer service in the past year.
Find out here how B2B Marketers are doing with Social Media.
Here is an infographic that will help you see which geographic areas have seen increases and decreases in response times and rates.
Here are five ways the increasingly visual nature of social media is affecting brands.
Uber unveils big e-commerce delivery program – eCommerce facts
In the fall the company will announce a partnership with big retailers and fashion brands.