Nantes, France (June 24, 2014) – iAdvize, a leading provider of real-time online customer service solutions, announced that the company will be taking part in the Customer Experience Exchange for Retail 2014, held in London, July 1-3, 2014.
The Exchange is an invitation-only forum that brings together 60 C-level & VPs/Directors of Customer Experience, Marketing, eCommerce and Retail from Fortune 500 retailers. Participants attend to discuss how the value of bricks and mortar assets can be seamlessly translated in an omnichannel environment and find out how to stay competitive by exchanging with the latest technology innovations in the retail industry.
iAdvize is a Silver Sponsor of the Exchange and will be sharing its expertise in leveraging online customer experience strategy as a growth enabler for online sales. Indeed, iAdvize solutions are used by retailers to provide online visitors with real-time support in the right place, at the right time. The strategic implementation of Click to Chat, Click to Call and Click to Video improves customer satisfaction and increases online sales.
About iAdvize iAdvize is a an online customer service solution which enables companies to interact in real-time with their online visitors, via Click to Chat, Click to Call and Click to Video. These communication channels, combined with a smart behavioural targeting engine mean that companies can interact in the right place and at the right time with online visitors who really need support. This strategy improves customer satisfaction and increases conversion rates on ecommerce websites. The solution is used by over 1,000 companies including Air France, New Look, Sony, and Monster WW in a range of different industries.
Headquartered in Nantes, France, iAdvize has clients in 38 countries. To learn more about us, visit www.iadvize.com or call our offices: +44 (0) 2034 450 801
+44 (0) 2034 450 590