In 2016, almost every brand in the world considers normal to have a presence on Facebook and Twitter. But it’s essential for brands to know on which social media channels their customers interact on. What are their habits? Which devices do they use? What influence does social media have on eCommerce?
Our latest infographic focuses on social media trends in the UK market:
We can help you start using social media in your brand’s online customer service strategy. Request a demo of the iAdvize conversational commerce platform and we will be in touch to discuss your business needs.