How can iAdvize improve your customer relationship?
Increase conversion rates
Only 2% of visitors to an e-commerce website end up completing a purchase. That’s worlds away from the conversion rates of brick and mortar retailers!
Online chat is the channel with the highest conversion rates, as 15 to 20% of visitors who interact via chat complete a transaction.
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Recover lost sales!
iAdvize allows you to identify the most qualified visitors in a critical situation, in order to offer assistance before they abandon their purchase.
Our behavioral targeting technology helps you avoid contacting visitors who would manage to complete the purchase without any need for support.
* North American Technographics Customer Experience Online Survey, Q4 2009 [US]
Increase average basket value
iAdvize allows your agents to offer the best accessories and related products to perfectly complement a customer’s existing purchase.
Our solution also allows your agents to overcome any hesitation, by pushing coupons and special offers in the context of each conversation.
Expand business opportunities
By using online chat, you'll be able to implement a full array of interaction channels, in order to develop conversations with a larger range of customers, from early adopters to newbies.
Plans & Pricing