How can iAdvize improve your customer relationship?

Increase conversion rates

Only 2% of visitors to an e-commerce website end up completing a purchase. That’s worlds away from the conversion rates of brick and mortar retailers!

Online chat is the channel with the highest conversion rates, as 15 to 20% of visitors who interact via chat complete a transaction.

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15 to 20% of visitors using online chat will convert into customers.
57%* of visitors are ready to abandon a website when they can't find an answer to their questions.

Recover lost sales!

Recover lost sales!

iAdvize allows you to identify the most qualified visitors in a critical situation, in order to offer assistance before they abandon their purchase.
Our behavioral targeting technology helps you avoid contacting visitors who would manage to complete the purchase without any need for support.

* North American Technographics Customer Experience Online Survey, Q4 2009 [US]

Increase average basket value

iAdvize allows your agents to offer the best accessories and related products to perfectly complement a customer’s existing purchase.

Our solution also allows your agents to overcome any hesitation, by pushing coupons and special offers in the context of each conversation.

Visitors who use online chat spend 30% more than the average
Expand business opportunities

Expand business opportunities

By using online chat, you'll be able to implement a full array of interaction channels, in order to develop conversations with a larger range of customers, from early adopters to newbies.

See who's selected iAdvize as their online chat tool

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