Case studies - iAdvize

Florajet

To guide visitors and increase sales

By offering pre-sales advice to visitors to Florajet.com, Chat supported users enjoy a conversion rate that is four times higher than the rate for users who do not chat with the site.

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Fnac

Increase sales and humanise the online shopping experience

With a conversion rate of 25% and a progressive contribution of 53%, the sales due to iAdvize represent 1/4 of the turnovers, realised by the customer service of fnac.com.

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Leturf

To build trust with online betters

LeTurf.fr has made Click to Chat its no. 1 communication channel, covering more than 70% of customer contacts and a 90% satisfaction rating.

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Kooples

Providing the same quality of advice to the people visiting the website as those going to the stores.

The Kooples provides the same quality of advice to the people visiting the website as to those going to the stores thanks to 'Personal Shoppers'.

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