Company

We’re all about great conversations, they’re at the heart of what we do.

We believe in conversations that spark curiosity, questions, reflexion and action.
iAdvize’s first conversation was between founders Julien and Jon when they first chatted about how a chat solution could add a human touch to online customer service. Well that conversation never ended and now, there are 180 of us. We’re still conversing and the chat tool’s become a conversational marketing platform.

Join the conversation is iAdvize’s rallying cry. It’s an invitation to hack the established, to design the unexpected, to ship the unsinkable, to delight the customer and to join the party.

Sophie - VP HR

How will you join the conversation?

See our jobs list here.
We are iAdvize, and we are a great place to work.

iAdvize today

We’re a mixed bunch. Tech people, creative people, sales people, marketing people… Italians, Germans, Spaniards, French, Brits... Some of us work in Madrid, some in London, Düsseldorf, Boston and a majority in our Nantes based headquarters, West Coast, France.

But we share a few things too. We all believe in continual improvement, in listening, in questioning, in getting things done and then going out for a beer or tomato juice. We believe in life-work balance. We believe in the importance of data and a being results-oriented. We believe in taking the power because we can! We believe in joining forces to innovate and make things bigger and better. We believe in the benefits of having a laugh. We believe that the fun we share gives us drive and the desire to rise to the challenge, for the team and our customers.

Give me some numbers

Alexis - Inside Sales France

There are 190 of us.

👯
Marion - Data Scientist

40% of us are women.

Miranda - Internal Communications Manager

We come from 10 different countries.

François - Success Manager

We work with +600 clients

…based in 60 different countries.

It all started with Julien and Jon back in 2010.

They had a hunch that online customer service was way too impersonal and needed a je ne sais quoi. But they knew exactly what was missing. The human touch. They joined forces to build a chat tool that would enable brands to help their customers with their online purchases.

At this stage, we need to introduce the genie, the lamp genie. The genie grants wishes, just like real-time customer service makes the wishes of online shoppers come true. The genie was part of the iAdvize brand and platform for 4 years. Now he’s our in-house mascot ;-) Indeed, many internal projects are branded "Genius". This is not arrogance, just a little wink at our history as in French, the word génie means both genie and genius.

In 2012, we signed our first key account, the FNAC, a leading retail brand in France. This was a turning point and that same year we raised 1 million euros. In 2013, we moved to bigger offices along the Loire river and sailed out to explore foreign markets. In 2015, we recruited the 100th person, celebrated our 5th anniversary and raised 14 million euros. Since then, we’ve launched ibbü, become a conversational marketing platform and are now established in 5 European countries.

Julien - CEO

Our history built our values.

Delve into our culture.
2010
Birth of iAdvize
1st employee
1st offices in Nantes
1st expo
2012
1st seminar
Move to new offices
Start working with FNAC
Raised €1 million
2013
Move to offices along Loire river
Market launch in Germany
Market launch in the United Kingdom
2014
1st ShipItDay
2015
5th anniversary!
Recruited the 100th employee
Acquired startup Bringr
Raised €14 million in Series B
2016
iAdvize becomes The Conversational Commerce Platform
Launch of ibbü
Offices in Düsseldorf, London and Madrid
iAdvize appears at Facebook’s F8 event as official partner
New corporate values
3rd Christmas Concert
2017
First Conversation event
Raised €32 million in Series C
Office in Boston
NOW