Plans & PricingManage your customer relations using Click to Call or Click to Chat
Click to chat 
On your website, offer a communication channel your visitors use every day! When your customers have queries prior to purchasing, offer them the option of immediate, free and user-friendly assistance with instant messaging.
At Fnac.com, 25% of our customer service turnover is achieved through Click to Chat.
Click to Call 
Offer your customers the option of being called back straight away free of charge - they will love you! Our targeting engine, linked to the Click to Call channel, enables you to connect with the right people at the right time in the right place.
iAdvize offers a quality Click to Call solution which integrates numerous features while remaining simple to use.
Chat on your Fan Page! 
Does your Facebook page usually attract your Fans' complaints? Give your Fan Page visitors the option of contacting you directly through chat! It is what your fans use every day on the most popular social network.
This adds a new dimension to communications in f-commerce via fan pages, where until now people have been happy simply to interact by leaving messages on the wall.
Welcome to your website's new front counter!
This counter is where you talk to and interact with your visitors. Accessible anywhere through a browser, it is definitely a user-friendly and productive interface. Helping your customers will become an enjoyable experience for your advisers!
This tool is extremely easy to get to grips with. It was quickly adopted by the 15 members of our customer service team.
Improve your response times! With help from predictive text input and your knowledge base.
You are right there with your visitors. View their actions on your website in real time.
Chat simultaneously with several visitors. Show up to four discussions on your screen.
Did you say multi channel? Your visitors can contact you on your website or fan page through chat or free callback.
Control your contact flows
With iAdvize, you will never be overwhelmed! When all your advisers are busy, the buttons automatically disappear in real time. You can also ask your visitors to wait until an adviser becomes available!
Direct your flows
Automatically direct or transfer your visitors to advisers with the appropriate skills, depending on the webpage they visited or their needs.