iAdvize guided tour, take a closer look at our features!
Give your website a human touch!
With iAdvize on your site, you create a customer welcome desk! Nobody likes waiting, especially when you have a question before a purchase. Provide your visitors with the instant answer they deserve.
It’s as easy as 123 :)
We've taken the greatest care to design a user-friendly chat window that it is as intuitive as possible.
Installing iAdvize is a piece of cake. Just insert a small script on all your pages... and voila!
Automated presence management
When support personnel are not available, the contact toolbar can be automatically hidden. You can also choose to leave the toolbar on and allow visitors to send a message for later processing.
Completely customize the look and feel of the chat window!
Size, colors, layout, fonts with a few clicks your chat window will blend in perfectly with your site!
Your customers keep you with them
As decisions are not always made on the spot, we allow your visitors to print or to receive by e-mail the chat history with all offers and links that you have shared. That way your customers can keep accurate track of everything you've done for them.
The best possible welcome desk to greet your clients
The welcome desk is the area where you chat and interact with your visitors. Accessible everywhere you can use a web browser, several agents can connect simultaneously.
An effective and user-friendly interface
We strive to simplify your staff's life by allowing them to perform their tasks in the most intuitive and immediate way. We offer a 30-day free trial to judge for yourself.
Understand your visitor's exact context
View the page where the visitor is located. All user actions are reproduced on the screen.
Chat from your IM account
Connect your IM account to your iAdvize account in order to be reached and chat with your visitors even when not connected to the console.
Speed up response times thanks to pre-recorded answers
Build a knowledge base as you chat by adding new answers with just one click: 
In your next conversation, iAdvize will suggest automatic responses as you type. Your knowledge base can also be accessed by category.
Control the flow of incoming messages: no overflow
iAdvize has been designed so your staff doesn’t get overwhelmed! The chat toolbar will appear on the site only when someone is available.
The chat toolbar only appears on your site if someone is available
The contact toolbar can be automatically hidden if no one is available (when not connected or all agents are busy).
Your visitors will always get an answer
This way, your visitors are always sure to reach someone when they need to get in touch with you.
Chat with multiple visitors concurrently
Multiple agents can be connected at the same time to answer your visitors.
Chat on multiple websites
iAdvize is multi-site, so one agent can simultaneously interact with visitors from different sites.
Control the number of simultaneous chats
You can configure the number of simultaneous chats for each agent. That way you can control the workload for training or junior staff.
Chat with your fans directly on your Facebook page !
You can easily add an iAdvize Chat tab directly to your Facebook page. That way your fans will be able to chat with one of your agents and experience the same level of support they can get on your website.
Chat in real time and in a customized way with your fans.
Turn your Facebook page into a genuine customer relationship meeting place and give your fans the opportunity to chat with an agent from your website or fanpage in real time and in a personalized way.
Send your fans special and customized offers.
Add discount coupons or special offers within a conversation to improve your fans' satisfaction and to increase your sales.
Plans & Pricing